Selecting Special Service Options

You can apply Special Services or accessorial (such as C.O.D. or Delivery Confirmation) to shipments. Some carriers require additional information for certain Special Services (such as Hazardous Materials). You can supply that information while processing the package.

To apply Special Services to the shipment, do the following:

  1. On the Warehouse Screen, click OPTIONS to display the Options screen.
    Notes:
     Before you can display the Options screen, you must first select the carrier and service and entire a Piece Weight for the shipment.
     Options are carrier-specific. The carrier you selected on the main shipping page determines the options available for the shipment. Typically, the Options screen includes a Shipment tab and a Package tab. If the carrier allows dangerous goods/hazardous materials shipments, there will also be a tab or tabs for specifying information for these shipments. Where numerous options are available, tabs may have sub-tabs.

  2. In the Shipment Level Options section, select the Special Services that you want to apply to the shipment. In multi-package shipments, these Special Services apply to every package in the shipment.
     If COD options appears and you want to apply the COD Special Service to the shipment, select the COD type and option from the lists then type the amount to collect from the recipient in the COD Amount box in the Package Level Options section. The COD type and option must be the same for all packages in a multi-package shipment, but the COD amount to collect can vary per package.
     Note: For FedEx shipments, one field under Package Level Options on the Shipment tab is Signature Service. For FedEx Ground shipments, you must select "Direct Signature Required"; otherwise, the FedEx (771) server returns an error.

  3. In the Package Level Options section, select the Special Services or options that you want to apply to the current package. You can select different options in this section for each package in a multi-package shipment.
     The following table lists some options that are available for most packages. For a description of other Special Services you might see in this section, see the Supported Services topic for the carrier that you selected to process the package.

    Option

    Description

    Fixed Handling Charges ($)

    To add a fixed dollar amount surcharge to, or subtract a fixed dollar discount from this package. Type a positive (surcharge) or negative (discount) amount. Do not type the $ sign.

    Variable Handling Charges (%)

    To add a variable surcharge to, or subtract a variable discount from this package. The surcharge or discount is based on a percentage of the package charge.
    To type a variable surcharge percentage, use whole numbers. To type a variable discount percentage, type a negative sign then the whole number, for example, -5.0. Do not type the % sign.

    COD

    Select the COD Payment type. Then in the COD Options list, select the calculation type to use as the COD amount to collect. Then enter the base COD amount in the COD Amount field. Do not type the currency symbol.

    Declared Value

    Type the insured or declared value of the package. Do not type the currency symbol.

    Delivery Confirmation

    Select the type of Delivery Confirmation from the list.

    E-mail Notification

    Type the e-mail address to send a notification e-mail to when the package is delivered, delayed, or shipped (sent).

    Note: For FedEx shipments, one field under Package Level Options on the Shipment tab is Signature Service. For FedEx Ground shipments, you must select "Direct Signature Required"; otherwise, the FedEx (771) server returns an error.

  4. In the Dangerous Goods tab > Shipment tab, enter the following information (if applicable):

    Option

    Description

    Emergency phone#

    Type the phone number of the contact person in case of emergency. This is required unless the commodity has a packing instruction that begins with a 'Y' or its UN number is one of the following: 1845, 2807, 2969, 3166, 3358, or 8000.

    Additional Handling Info

    Type any additional information that might apply to the shipment. For example, 'Keep package away from sun and all sources of heat.' The information prints on the documentation for the package.

    In the Dangerous Goods tab > Item tab, enter the following information:

Option

Description

Hazmat Code

Select the commodity you are shipping. The data for the commodity selected gets populated in all the fields.

Proper Shipper Name

The proper shipping name of the commodity from the DG Regulation Manual.

Class/Division

The category of the commodity as defined in section 3 of the DG Regulation Manual.

UN Number

The identification number assigned to this commodity by the United Nations.

ADR Item Number

Type the ADR item number.

Quantity

Type the amount of the commodity that you are shipping in a single container (based on the unit of measure you will select in the Units list).

Limited Quantity

Indication of whether there is a limited quantity of the commodity in the package. If Yes, the package was prepared in accordance with the limited quantity packing instructions. In this case, the Packing Instructions begin with a 'Y'.

Cargo Aircraft Only

Indication of whether the commodity can be shipped only on a cargo aircraft. If Yes, the commodity can not be shipped on a passenger aircraft.
For Purolator Ground packages, this field is not applicable because the package will not be transported on an aircraft.

Concentration

The percentage of the dangerous commodity that is contained in the mixture being shipped in the package. This is required for these UN numbers: 1796, 1826, 1873, 2031.

Packing Type

A description of the type of packaging used to contain the commodity. For example, metal cylinder.

Packing Instructions

The instruction number that this package was prepared under. This can be found in column G, I, or K of table 4.2 in the DG Regulation Manual.

Exemption Number

Used only for Purolator Ground packages. If you have an exemption number for shipping this commodity, type that number.

Authorization

Statement indicating any important information about certificates or authorities required to authorize the shipment or its preparation or packing. LTD. Qty. appears if limited quantity provisions apply to the commodity. Authorizations are detailed in section 8.1.6.9.4, Step 8 of the DG Regulation Manual.

Technical Name

The technical name for all commodities whose proper shipping name ends in 'n.o.s.' ('not otherwise specified'). The technical name is a more detailed description of the commodity.

Subrisk Class

The category of subsidiary risks assigned to this commodity. Some hazardous materials have properties that meet more than one hazardous class. The less serious property is referred to as the subsidiary risk.

Packing Group

The packing group assigned to this commodity by the United Nations.

ADR Group Letter

Type the ADR group letter.

Units

Select the unit of measure that the commodity is measured in. For Purolator, the acceptable units of measure are:

  • Grams

  • Kilograms

  • Kilograms Gross

  • Liters

Reportable Quantity

For packages moving into or out of the United States, this is an indication of whether the commodity must be reported to the appropriate government agency in the case of a spillage. See the 49 CFR section 172.101 Appendix A for a table of reportable quantities.

Packing Quantity

The number of identical containers that are in the box. Each container must have the same UN number, proper shipping name, technical name, packing group, packing type, quantity, and unit of measure.

Special Prov.

The special provision number from column M of table 4.2 in the DG Regulation Manual.

Hazmat Labels/Placard Class

The hazmat labels that must appear on the package containing this commodity. This is required only for Purolator Ground packages. See section 4.1.6.5 column E in the DG Regulation Manual.

Item Country

From the list, select the country where the commodity originates from.

Maximum Quantity

The maximum amount of the commodity allowed on an aircraft. For Purolator Ground packages, this field is not applicable because the package will not be transported on an aircraft.

Then use one of the buttons on the bottom of the section as follows:

Click this button...

To...

ADD

Add the item to the grid above.

EDIT

Edit a item that you have added to the grid. Select it in the grid above then click EDIT.

DELETE

Delete an item that you added to the grid. Select it in the grid above then click DELETE.

CLEAR ITEM DETAILS

Clear the boxes on the Items tab of all of the information you entered and start over.

After you have selected the Options or Special Services that you want to apply to the shipment / package, click DONE. To clear the page, click CLEAR.