DHL Global Account Types

DHL Global has the following two types of Accounts:
1. Import Account: The Import Account Number starts with 95 or 96.
2. Export Account: The Export Account Number can be any account number, other than starting with 95 or 96.

Additional topics

See the following Help topics for information about using DHL Global in Parcel:

• Supported Services

• Break Bulk Express

• Dangerous Goods

• Single Account Number to Multiple Location IDs

• Reference Numbers

The following DHL Global services and Special Services are supported. See the following sections for complete descriptions:

• U.S. Origin Domestic Shipments

• U.S. Origin International Shipments

• Europe and Asia/Pacific Time Definite Services

• Europe and Asia/Pacific Day Definite Services

• Special Services included as Parcel options

• Other supported surcharges

Note: Support for the services listed in the following table depends on the particular country serviced by DHL Global. Check with your DHL representative to determine which services are supported for which countries.
Recent Update: DHL Global - Brexit Compliance Updates 2021
After Brexit, which is effective starting on January 1, 2021, the United Kingdom is not a part of EU.
Brexit Compliances Updates

Shipment movement between the United Kingdom and EU or vice versa will be treated as an international shipment and customs declarations are required.

• A Commercial Invoice data will be required to pass electronically between the United Kingdom and EU.
• The following changes are updated for a 'No Deal' Brexit:
▪ The service code of 'DHL Express Worldwide (Document)' is updated from DOX to DOC.
▪ The DHL Express Worldwide (ECX) and DHL Economy Select Non-Dutiable (ESU) services will no longer be used for the shipping between the United Kingdom and EU countries.
▪ For all the Dutiable/Non-Dutiable shipments between the United Kingdom and EU or vice versa, a Payor will be required to pay the duties and taxes for customs clearance and billing purposes. And for 'Documents Only' shipments, a Payor still will no longer pay the duties and taxes.
• The Commercial Invoice and Certificate of Origin Reports will be generated for the non-document shipments between the United Kingdom and EU or vice versa.

U.S. Origin Domestic Shipments

Parcel supports DHL Domestic Express services for Domestic shipments from US origin locations.

Overview

DHL Global Break Bulk Express (BBX) provides door-to-door delivery of shipments that are consolidated at origin, sent from one customs zone to another, then broken up by DHL at arrival in the destination customs zone, before being delivered to different addresses within the same country or customs union facility.
This means the user need to consolidate the parcels before sending them. To achieve this, generate a DHL Mother shipment for the consolidated package and Baby shipment for the individual packages.
Note: BBX is a value-added service that realizes cost advantages by eliminating multiple customs clearance. BBX is not a core DHL service offering and is available on a pre-approved basis only. See the following section: Creating a BBX shipment.

Types of DHL Break Bulk Express (BBX) Shipments

There are two types of BBX Shipment: -
1. Traditional BBX : Requires outer packaging. For Example: Shrink wrapped on a pallet.
2. Loose BBX : Does not require outer packaging. For Example: Shipments travel as individual pieces.
Note: Loose BBX Mother Shipment Type is not supported at this time.

Packaging types
There is no limit (other than a practical one) to the number of "baby" shipments that can be consolidated into one BBX Mother shipment. There is no total weight limit for the Mother shipment. However, each baby shipment is subject to the same requirements as a non-consolidated Express Worldwide shipment with regard to dimensions and weight.
Billing options
A Value Added Tax (VAT) Number is required for the Mother BBX shipment. For Baby BBX shipments, the VAT Number is optional. Otherwise, you can configure billing options as you would for any other DHL Global shipments.
Rating
Rating for BBX shipments works as follows: No surcharges are applicable to the BBX special service. There is no charge for the BBX special service, and all Baby shipments are rated at standard Express Worldwide (WPX) prices. For a breakdown of Express Worldwide services, see the following Help topic: DHL Global - Supported Services.
The following procedures describe these steps in detail. For information on specific Warehouse screen steps, see the appropriate Help topic under "Processing a Shipment".

Creating A New Mother Piece

To create a new Mother Piece with a DHLG carrier, follow the below steps:

1. Select 'Add New Mother Piece' radio button in the BBX Baby grid under the Break Bulk Express tab.

2. Enter the Mother Piece details, such as Handling Unit Type and Empty Handling Unit Weight details in the respective fields.
   Note: The Handling Unit Type is mandatory field.

3. Click DONE.
   You are now back to Warehouse screen.

4. In the Warehouse screen, complete the required field in the Items tab.

5. On the Parcel tab, click ADD to add the package to the shipment.

6. Click SHIP to ship the package.

A new Mother Piece is created.

Creating Loose Break Bulk Express (BBX) Shipment

To create a Loose Break Bulk Express (BBX) Shipment with a DHLG carrier, follow the below steps:

1. Complete the DHL Global - Account Defaults - Account settings in DHL GLOBAL1 > DHL Global> Account Tab.

2. On the Warehouse page, on the Parcel tab, fill out the appropriate information for DHL Global Loose Break Bulk Express (BBX) Shipment and select DHLG from the Carrier drop-down list.

3. Select the 'DHL Express Worldwide' service from the Services drop-down list.

4. In the Piece Weight field, enter the weight of the package.

5. Complete the Items and INTL tabs.

6. Complete the Importer tab. BBX shipments require an Importer of Record. Additionally, the Importer of Record must reside in the same country as the destination for the BBX shipment.
   Note: Break Bulk Express is a special service under Express World Wide (code: WPX – see the Rating section of this topic).

7. Click OPTIONS, and then, on the Options screen Shipment tab, fill in any needed information; ensure that the *VAT Number* field is filled in for the Value Added Tax.
   Note: The VAT Number is required only for the BBX Mother shipment. If no VAT number is added for subsequent BBX Baby shipments, this BBX Mother shipment VAT number is used for all the BBX Baby shipments.

8. Select the Break Bulk Express tab.

9. Click BBX Mother sub-tab and complete the following fields:

   In this field...	Do this...
   BBX Type	From the drop-down list, select Loose BBX Type for creating Loose BBX shipment. The values available for selection are: • Traditional BBX • Loose BBX Note: By default this field is Blank.
   Handling Unit Type	This field is disabled for Loose BBX shipment.
   Empty Handling Unit Weight	This field is disabled for Loose BBX shipment.
   Mother Shipment Service	This field is disabled for Loose BBX shipment.
   Description	Enter the description of the shipment.
   Duties & Taxes Paid By	From the drop-down list, select the person who pays the duties and taxes on the shipment. The values available for selection are: • Receiver • Shipper • Third Party
   Duties & Taxes Account Number	Enter an Account Number of the selected person who pays duties and taxes on the shipment.
   INCOTERM	From the drop-down list, select the International Commerce Term that applies to the shipment. This is mandatory field for BBX Mother shipment.
   Invoice Number	Enter the invoice number of the shipment. This is mandatory field for BBX Mother shipment.
   Invoice Date	Enter the invoice date from the icon in the form of YYYYMMDD; for example 20220505 for 2022 May 05. This is mandatory field for BBX Mother shipment.
   Destination Hub Address	Enter the Loose BBX Mother consignee address details in the Destination Hub Address section.

   Note: If you include a value for Government Id, you do not need to fill out the Warehouse screen Importer of Record tab. However, if you do not include this information, then you must fill out the Importer of Record tab, including Government Id. This address information is printed on the Commercial Invoice.

10. Click DONE to return to the Warehouse page.

11. On the Parcel tab, click ADD to add the package to the shipment.

12. Click SHIP to ship the package.

The Loose Break Bulk Express (BBX) Mother with Baby Shipment is created.
A newly created Loose Break Bulk Express (BBX) Mother Shipment appears in the BBX Baby under the Break Bulk Express tab.
A newly created Baby shipment appears in the Track Status screen.

Closing and Voiding DHL Global BBX Shipments

You can search for Mother Shipment on the Close Manifest screen by selecting the DHL Global carrier from *Carrier* drop-down list and selecting the *Break Bulk Express* check box, and then clicking SEARCH. All the open Mother Shipment are displayed in the grid.

You can then select any combination of Mother Shipment in the search results list to close. You can also void shipments in this list. See the following Notes. For information on the Close and Void functions, see the sets of Help topics that deal with these subjects.
Notes:

• During the End of Day close process for a location and carrier, Parcel enables you to select a BBX Mother Shipment to close. Parcel then closes the baby shipments associated with this Mother and enables you to print the BBX manifest reports for the shipments. And the status of the baby shipment changes to Upload in the Track screen.

• After you close a Mother shipment, the Mother Shipment associated with this shipment is no longer available for baby shipments.

• You can void a Mother shipment from the Close Manifest screen. Voiding a Mother shipment automatically voids Mother Piece, as well as the baby shipments associated with the Mother shipment. And the Mother Id is no longer appears under the BBX Baby sub-tab.

• You can void Baby shipment on the Track Status screen. It will void only that Baby shipment but, not Mother shipment and Mother Piece.

• For Traditional BBX Shipment Type: Once the Mother shipment is closed, we need to send all the details to DHL, such as FOC Account number, total number of packages, and Gross weight (shipment weight + handling unit weight).

• For Loose BBX Shipment Type: Once the Master shipment is closed, we need to send all the details to DHL, such as FOC Account Number, total number of packages and shipment weight.

• On the Close screen, if a baby shipment belonging to a BBX Mother shipment has a PSHP status, Parcel indicates that the Mother contains unconfirmed baby PSHP shipments.

Voiding the Mother Piece

To void the Mother Piece, follow steps:
Note: Please notice that Mother Piece is only applicable for Traditional BBX shipment.

1. On the Close Manifest screen, select the DHL Global carrier from Carrier drop-down list

2. Select Break Bulk Express check box.

3. Click SEARCH.

The Mother shipment details are displayed in the grid.

1. Select the required Mother shipment, a pop-up screen appears with the list of Mother Pieces associated for the selected Mother shipment.

2. Select the required Mother Piece(s) and click VOID or click Cancel to cancel voiding the Mother Piece(s).

The selected Mother Piece(s) gets voided.
Note: When Mother Piece is voided then all the related Baby shipments of it also gets voided. And the Mother Piece no longer appears in the BBX Baby sub-tab.

Viewing and Printing the BBX Shipment Commercial Invoice

To view and print the BBX Commercial Invoice from the Close Manifest, follow these steps:

1. From the Ship menu, select Reports > Carrier Manifests to display the Print a Report screen.

2. Select the following values for the fields.

3. From the Carrier drop-down list, select DHL Global.

4. From the Document drop-down list, select any required document such as Break Bulk Express Commercial Invoice, Transport Labels or Way Bill.

5. Click the Calendar and select the date for which you want to view/print shipments.

6. Click SEARCH.
   Now, based on the document selected the record is filtered and displayed in the grid.

7. Select the BBX Mother shipment for which you want to view and print the Commercial Invoice, then Click VIEW to view the CI or click PRINT to print it. (You can also print the CI from the View screen.)

Overview

This topic and related Help topics describe how to process hazardous materials package or dangerous goods package using the DHL Global module in Parcel. Parcel does not validate the data entered by you while processing a hazardous materials/dangerous goods package.
Before you attempt to process a hazardous materials/dangerous goods package in Parcel, you should become very familiar with DHL's rules for this type of shipment. These could include service and destination restrictions among other requirements. See the section DHL Guide to Shipping Dangerous Goods for more information.
For a general overview of shipping dangerous goods/hazardous materials using Parcel, see the following Help topic: Carrier Compliance - Dangerous Goods (Hazmat).
Note: Parcel now supports the shipment of Lithium Batteries from U.S. origins to all supported destinations.
For Additional Information
For the latest list of dangerous goods, please go to www.iata.org . Shipment of Dangerous Goods is subject to DHL's Terms and Conditions and applicable legislation, including International Air Transport Association (IATA) Regulations, as well as local European laws and regulations regarding the handling and transportation of dangerous goods.
Prerequisites to process DHL Global dangerous goods shipments:
To process DHL Global dangerous goods shipments, you must have a contract with DHL for this.
Forms and Reports
DHL requires the IATA Shipper's Declaration for Dangerous Goods form for all dangerous goods packages. See the section: Forma and Reports.
Note: You should ensure that you are always using the most recent version of the IATA Dangerous Goods Regulation Manual.
To process a dangerous goods package using the DHL Global module, see the section: DHL Global - Processing Dangerous Goods .

Processing Dangerous Goods

To process an international DHL Global dangerous goods package carry out the following steps.

1. Complete the required information on the Warehouse page for a package. Select DHL Global in the Carrier list, and then pick an appropriate service.

2. Click OPTIONS to display the Warehouse Options screen.

3. On the Options screen, click the Dangerous Goods tab.

4. The Shipment sub-tab should appear by default. If not, click Shipment at the top of the page. Complete the fields as follows:

   In this field...	Do this...
   Excepted Quantities	If the amount of the dangerous commodity you are shipping is considered 'excepted', select Yes. Otherwise, select No. Excepted quantity means that there is a small enough amount of the dangerous commodity that detailed information about the commodity is not required. Dangerous Goods forms are not required but the air waybill for the package must indicate "Dangerous Goods in Excepted Quantities". If you select Yes, you can proceed to Step 8.
   Hazmat Regulation	Select the appropriate regulation type for your shipment.
   Title of Signatory	Type the title of the person who will sign the dangerous goods form. For example, "Dispatch Supervisor".
   Name of Signatory	Type the name of the person who will sign the dangerous goods form.
   Place of Signatory	Type the city name where the person will sign the dangerous goods form.
   Additional Handling Info	Type any additional information that might apply to the shipment; for example: "Keep package away from sun and all sources of heat." The information prints on the documentation for the package. See the IATA Dangerous Goods Regulation Manual.
   Responsible Party	Type the name of the person who is responsible for making arrangements for the package according to the IATA Dangerous Goods Regulation Manual. This is required only when shipping infectious substances (class 6.2).
   Departure Airport	Type the three-letter code for the airport where the package will be departing from.
   Destination Airport	Type the three-letter code for the airport where the package will arrive.
   Shipper Reference Number	Type the user-defined Shipper Reference Number that Parcel prints on the IATA form. This value is required for international shipments.

5. If you are shipping more than one type of hazardous material in the same box and/or the shipment includes dry ice, select Package at the top of the page. Then configure the following check boxes and fields:

   For this field...	Do this...
   Hazmat Package Type	From the drop-down list, select one of the following options: All Packed In One – The package contains different hazardous materials (different UN ID numbers) not individually labeled with full hazardous material shipping information. Both – The package contains a mix of the two types. Overpack – The package contains many smaller packages all labeled individually with hazardous material shipping information.|
   Outer Packing Type	Enter the Outer Packing Type code for the Hazmat Package Type in this field. Valid values are as follows: A – All Packed in One B – Both Note: This field is non-editable (grayed out) if Hazmat Package Type is set to Overpack.
   Outer Packing Count	For all hazmat package types, enter any valid numeric value indicating the package count.
   Q-Value	The package type is All Packed In One, Parcel automatically calculates the Q-value. You can also enter a Q-value manually. Note: If you selected All Packed In One or Both (see above), type a value between zero and one in this field. Q-Value is the percentage of the commodity that you shipped relative to the maximum quantity allowed. For example, a Q-value of 0.75 indicates that the package contains 75% of the maximum quantity allowed.
   Overpack Id Mark	Type the Overpack Identification Mark. Air shippers who overpack dangerous goods must comply with this marking requirement to satisfy the IATA Dangerous Goods Regulations (IATA DGR). In cases where more than one overpack is included in the same shipment, each overpack must display an alphanumeric identification mark (Overpack Identification Mark) to aid in identifying the goods. Any alphanumeric format up to 50 characters may be used for this identification.
   UN Numbers (Excepted Quantities)	If, in step 4, you selected Yes for Excepted Quantities, optionally use this field to enter the UN Numbers for the items that fall under this category. This is a free-form text field. The requirements are that you follow each entry with a comma and that you precede each UN Number with the characters "UN" (without quotation marks) if you wish the UN number to be printed on the transport (package) label.
   Dry Ice Weight (in KGS)	If the shipment contains dry ice, type the weight of the dry ice in kilograms to two decimal places; for example: 10.00

6. At the top of the page, click Item.

7. From the Hazmat Code drop-down list, select the Hazmat Code for the Item you are shipping. Note: This list is populated from Global Settings > Global Settings - Dangerous Goods Data table .
   After you select a Hazmat Code from the list, the data from the Parcel Web Admin Dangerous Goods Data table for that item type populates the Item sub-tab. You must enter the Units and Quantity manually. The following table below provides a description for each field:
   

   Field	Description
   Hazmat Code	The Hazmat Code for the Item being shipped. Note: This list is populated from the Global Settings > Global Settings - Dangerous Goods Data table.
   Proper Shipping Name	The proper shipping name of the commodity from the IATA Dangerous Goods Regulation Manual.
   Technical Name	The technical name for all commodities whose proper shipping name ends in 'n.o.s.' ('not otherwise specified'). The technical name is a more detailed description of the commodity.
   Class/Division	The category of the commodity as defined in the IATA Dangerous Goods Regulation Manual.
   Subrisk Class	The category of subsidiary risks assigned to this commodity. Some dangerous goods have properties that meet more than one hazardous class. The less serious property is referred to as the subsidiary risk.
   UN Number	The identification number assigned to this commodity by the United Nations.
   Packing Group	The packing group assigned to this commodity by the United Nations.
   ADR Item Number	This number identifies the type of regulated good for an ADR package. Note: ADR is the European Agreement Concerning the International Carriage of Dangerous Goods by Road, that governs international transport of hazardous materials/dangerous goods. ("ADR" is the French abbreviation of Accord européen relatif au transport international des marchandises Dangereuses par Route.)
   Quantity	The amount of the commodity that you are shipping in a single container (based on the unit of measure you will select in the Units list). If you are shipping multiple containers of the same commodity in one larger box or (as in an overpack or "all packed in one" package), this is the amount that is in only one of the containers (not the total amount in the whole package). In the Packing Qty field, you will type the number of identical containers that are in the overpack or "all packed in one" box.
   Units	The unit of measure for the Quantity of the commodity (see previous row). This should match the units listed in the IATA Dangerous Goods Regulation Manual. For DHL Global, the acceptable units of measure are as follows: Grams Kilograms Kilograms Gross Liters Ounces Pounds
   Limited Qty.	Indication of whether there is a limited quantity of the commodity in the package. If Yes, the package was prepared in accordance with the limited quantity packing instructions. In this case, the Packing Instructions begin with a 'Y'.
   Reportable Qty.	For packages moving into or out of the United States, this is an indication of whether the commodity must be reported to the appropriate government agency in the case of a spillage. See the 49 CFR for a table of reportable quantities.
   Cargo Aircraft Only	Indication of whether the commodity can be shipped only on a cargo aircraft. If Yes, the commodity can not be shipped on a passenger aircraft.
   Concentration	The percentage of the dangerous commodity that is contained in the mixture being shipped in the package. This is required for these UN numbers: 1796, 1826, 1873, 2031.
   Packing Type	A description of the type of packaging used to contain the commodity. For example, Steel Drum. The packaging type description can also include the IATA packaging type code (in parenthesis) as supplemental information but it must follow the text description. For example, "Steel Drum (1A1)" or "Fiberboard Box (4G)". So, you can add the code in parenthesis following the text description in this field.
   Packing Qty.	The number of identical containers that are in the overpack or 'all packed in one' box. Each container must have the same UN number, proper shipping name, technical name, packing group, packing type, quantity, and unit of measure.
   Packing Instructions	The instruction number that this package was prepared under. This can be found in the IATA Dangerous Goods Regulation Manual.
   Special Prov.	The special provision number from the IATA Dangerous Goods Regulation Manual.
   Exemption Number	The exemption number (if applicable) for shipping this commodity.
   Hazmat Labels	The hazmat labels that must appear on the package containing this commodity. See the IATA Dangerous Goods Regulation Manual.
   Authorization	Statement indicating any important information about certificates or authorities required to authorize the shipment or its preparation or packing. LTD. Qty. appears if limited quantity provisions apply to the commodity. Authorizations are detailed in the IATA Dangerous Goods Regulation Manual.
   Emergency Response Contact	This field is populated with the Emergency Contact entered in the Global Settings > Global Settings - Dangerous Goods Data table for the selected Hazmat Code. If no Emergency Contact information was entered for this Hazmat Code, this field is blank. If the Emergency Contact for this item is different from the default for this type of item, type the contact in case of emergency. Note: For more information on how Parcel uses Emergency Contact information, see the following Help topic: Carrier Compliance - Dangerous Goods (Hazmat).
   Emergency Response Phone	This field is populated with the Emergency Contact phone number entered in the Global Settings > Global Settings - Dangerous Goods Data table for the selected Hazmat Code. If no Emergency Contact information was entered for this Hazmat Code, this field is blank. If the emergency contact phone number for this item is different from the default for this type of Item, type the phone number of the Emergency contact. Note: For more information on how Parcel uses Emergency Contact information, see the following Help topic: Carrier Compliance - Dangerous Goods (Hazmat).
   Net Explosive Mass	For explosive articles belonging to Class 1, the total mass of the contained explosive substances of a shipment of munitions, fireworks, or similar products without the packaging, casings, bullets, etc. This value can also include the mass of the TNT-equivalent of all contained energetic substances. Required for IATA shipments of explosive materials.
   NEM UM	Unit of Measure for the Net Explosive Mass (see previous row). For DHL Global, the acceptable units of measure are as follows: Grams Kilograms Kilograms Gross Liters Ounces Pounds

8. Click ADD to add the dangerous good to the package. All of the data appears in a row in the grid at the bottom of the page. If you want to add other dangerous goods to this package, repeat Step 7. After you have finished adding the dangerous goods to the grid at the bottom of the page, click DONE to return to the Warehouse page. On the Warehouse page, click ADD to add the package to the shipment, then click SHIP to ship it.
   If you need to edit the data for any dangerous good after you clicked ADD, select the check box in the far-left column of the row in the grid at the bottom of the page, then click EDIT. If you want to delete all of the data for the commodity, select the check box in the far-left column of the row in the grid at the bottom of the page, then click DELETE.

9. After the package ships successfully, a popup window listing the documents to print appears. Select the IATA Shipper's Declaration for Dangerous Goods form, and then click Print. If the form appears on the screen, select File > Print to print it.

Overview

DHL Paperless Trade ("PLT") service allows the user to electronically transmit customs documents and enables faster clearance process. It eliminates the need to print and manually attach the paper documents to the shipments.
To process a PLT shipment, user must provide a valid Origin and Destination details. For Example: US to FR.
Its Benefits includes:

• Save time: Simply transmit accompanying paperwork online

• Save money: Reduction of paper and printing costs

• Protecting the environment: Reduced paper consumption

• Faster customs clearance: Digital transmission of paperwork

• Individualize documents: Integrate digital signature and company logo into your invoices

• Free of charge: Use DHL Paperless Trade without costs

Notes:

• DHL Paperless Trade (PLT) shipment supports for US and EU origin.

• Parcel does not displays the Commercial Invoice for DHL PLT shipments in Document Pop-up window.

Processing an DHL PLT ShipmentsTo process the DHL Paperless Trade (PLT) shipment with a DHL carrier, follow the below steps:

1. Complete the DHL - Account Defaults - PLT settings in DHL GLOBAL1 > PLT Shipments section.

2. On the Warehouse page, on the Parcel tab, fill out the appropriate information for DHL PLT shipment and select DHL from the Carrier drop-down list.

3. Select the appropriate service from the Services drop-down list.

4. In the Piece Weight field, enter the weight of the package.

5. Complete the Items and INTL tabs.

6. Click SHIP.

The DHL PLT Shipment is generated.
PLT Label Printing
When the selected origin and destination country that accepts DHL Paperless Trade (PLT), then "PLT" is printed on the Label. This notifies the commercial invoice is successfully submitted electronically to DHL.