Generic Carrier

In this Guide

Overview

The Generic carrier module in Parcel is used for carriers that Parcel does not directly support (for example, local couriers or TL and LTL carriers).

Origins Supported

  • United States

Supported Thermal Printers

  • Datamax

  • Eltron

  • Intermec

  • Monarch

  • Zebra

  • PNG Image (laser printing)


See the following Help topics for information about using Generic carrier in Parcel:

  • Configuration

  • Supported Services

  • Reference Fields


Configuration

To configure the Generic carrier module so that you can use it to ship packages in Parcel, you must follow these steps:

Reference Fields

You can use reference fields to include reference information (such as purchase order number) for each shipment on the Generic carrier shipping label.
The following table lists the reference fields that are available in the Generic carrier module.

Ref Field

Shipment/Pkg Level

On Label?

In Upload?

Length

SOR Field

REFERENCE

Shipment

Yes

No

35

salseordnum

REFERENCE2

Shipment

Yes

No

35

ponum

REFERENCE3

Shipment

Yes

No

35

licplatenum

Supported Services

Supported Services

You can select the following Special Services/accessorials while processing a shipment with the Generic carrier module (Generic Service):
Special Services/Accessorials - most of these services can be selected in the Options dialog box (while processing a package on the Warehouse page, click \[OPTIONS\] on the Parcel tab).

Service

Description

C.O.D.

The carrier collects payment upon delivery and transmits collected payments to the shipper.

To select C.O.D. while processing a Generic carrier package on the Warehouse page, click [OPTIONS]. On the Shipment tab, select the COD type and option on the left side, then enter the COD Amount on the right side of the screen. For multi-package shipments, the COD Amount can be different for each package, but the COD type and option must be the same for all of the packages in the shipment.

Declared Value

The value of the package contents for insurance purposes.
While processing a Generic carrier package on the Warehouse page, click [OPTIONS], then enter the Declared Value amount on the Shipment tab.

E-Mail Notification

E-mail notification about the status of the shipment. You can specify an e-mail address to which to send an e-mail when the shipment is delivery, delayed, or sent.
While processing a Generic carrier package on the Warehouse page, click [OPTIONS], then enter the e-mail address in the E-mail on Delivery, Delay, or Sent fields.

Hazardous Materials

For the transport of substances that are classified as hazardous materials or dangerous goods.

Inside Delivery Area

For freight service shipments that need to be delivered inside a building. Inside Delivery often includes unpacking and assembling of the shipment (and removal of old equipment if requested).
While processing a Generic carrier shipment on the Warehouse page, click [OPTIONS], then select the Inside Delivery Area check box on the Shipment tab.

Lift Gate Delivery/Pickup

When there is no loading dock, special equipment is needed to lower shipments from the truck trailer to ground level on delivery, or from the ground level to the truck trailer level on pickup.
While processing a Generic carrier shipment on the Warehouse page, click [OPTIONS], then select the Lift Gate Value check box on the Shipment tab.

Residential Delivery Surcharge

Apply a residential delivery surcharge to the shipment.
While processing a Generic carrier package on the Warehouse page, click [OPTIONS], then select the Residential Delivery Surcharge check box on the Shipment tab.

Saturday Delivery

For delivery of the shipment on a Saturday.
While processing a Generic carrier package on the Warehouse page, click [OPTIONS], then select the Saturday Delivery check box on the Shipment tab. The shipping service must be eligible for Saturday Delivery.

Saturday Pickup

For pick-up of a shipment on a Saturday.
While processing a Generic carrier package on the Warehouse page, click [OPTIONS], then select the Saturday Pickup check box on the Shipment tab. The ship date must be a Saturday.

Signature Required

Require the delivery person to obtain a recipient signature upon delivery.
While processing a Generic carrier package on the Warehouse page, click [OPTIONS], then select the Signature Required check box on the Shipment tab.

Volume

The volume (length X width X height) of the package in inches. This is to help the carrier determine special handling needs and how much space the package will occupy in a trailer.
While processing a Generic carrier shipment on the Warehouse page, click [OPTIONS], then type the volume of the package (in inches) in the Volume field on the right-side of the Shipment tab.

Hazardous Materials

Overview

This topic and related Help topics provide details on how to process a hazardous materials or dangerous goods package using the Generic carrier module in Parcel. Parcel does not validate the data you enter while processing a hazardous materials or dangerous goods package.
Before you attempt to process a hazardous materials or dangerous goods package in Parcel, you need to familiarize yourself with the rules of the carrier you are using through the Generic carrier module (these could include service and destination restrictions among other rules).
For a general overview of shipping dangerous goods/hazardous materials using Parcel, see the following Help topic: Carrier Compliance - Dangerous Goods (Hazmat).

Qualifications

Federal law requires that you receive training and certification from the U.S. Department of Transportation (D.O.T) before shipping dangerous goods or hazardous materials with any carrier. For information about certification, visit {+}http://hazmat.dot.gov+ .

For Additional Information

If you are not sure whether the commodity you are shipping is classified as a hazardous material or dangerous good or which classification applies to the commodity, contact the D.O.T. at 1-800-467-4922.
For the latest list of dangerous goods, refer to www.iata.org .
Note: You should ensure that you are always using the most recent version of the IATA Dangerous Goods Regulation Manual.
To process a hazardous materials or dangerous goods package using the Generic carrier module, see this help topic: Generic carrier - Processing Hazardous Materials

Processing Hazardous Materials

To process a hazardous materials shipment with the Generic carrier module, follow these steps:

  1. Complete the required information on the Warehouse screen for a domestic package. Select the generic carrier you want to use in the Carrier list. Select Generic Service in the Service list.

  2. Click [OPTIONS].

  3. Click the Hazmat tab.

  4. In this field...

    Do this...

    Shipping Name

    Type the correct Shipping Name of the commodity from the IATA Dangerous Goods Regulation Manual.

    Technical Name

    Type the technical name for all commodities whose proper shipping name ends in "n.o.s." ("not otherwise specified"). The technical name is a more detailed description of the commodity.

    Class Div #

    Type the category of the commodity as defined in the IATA Dangerous Goods Regulation Manual.

    ADR Item #

    Type the ADR Item number for intra-European Union dangerous goods shipments.

    Subrisk Class

    Type the category of subsidiary risks assigned to this commodity. Some hazardous materials have properties that meet more than one hazardous class. The less serious property is referred to as the subsidiary risk.

    Reportable Quantity

    For packages moving in or out of the United States, type the number of commodity that must be reported to the appropriate government agency in the case of a spillage. Refer to 49 CFR for a table of reportable quantities.

    Pkg Group/Type #

    Type the packing group assigned to this commodity by the United Nations.

    Quantity

    Type the amount of the commodity that you are shipping in a single container (based on the unit of measure you will select in the Units list).

    Units

    Enter the unit of measure that the commodity is measured in. This should match the units listed in the IATA Dangerous Goods Regulation Manual. The acceptable units of measure are as follows:

    • Grams - For solids

    • Kilograms - For solids

    • Kilograms Gross - Gross total package weight in kilograms instead of the net weight of only the commodity in kilograms.

    • Liters - For liquids

    Emergency Contact Name

    Type the contact in case of emergency. This is required.

    Emergency Phone #

    Type the phone number of the contact in case of emergency. This is required.

    Additional Info

    Type any additional information that might apply to the shipment. Refer to 49 CFR.

    Transportation Mode

    Type one of the following values for the transportation mode that will be used for this shipment:

    • Air

    • Ground

    IDG Identification #

    Type the International Dangerous Goods (IDG) identification number assigned to this commodity.

    Declaration Type

    From the drop-down list, select one of the following declaration types:

    • Dangerous Goods (Fully Regulated)

    • Dangerous Goods (Limited Quantity) |

      Complete the fields on the screen as follows:

  5. Click [DONE] to return to the Warehouse page. On the Warehouse page, click [ADD] to add the package to the shipment, then click [SHIP] to ship it.

  6. After the package ships successfully, a popup window listing the documents to print appears. Select the Bill of Lading (BOL). Then click [Print]. If the form appears on the screen, select File > Print to print it.