Purolator
Overview
Purolator, based in Canada, provides overnight and deferred service of parcels and shipments between Canada, the U.S., and internationally, to over 200 countries.
Purolator offers an extensive suite of services, packages, and billing options that are incorporated in Parcel.
Purolator Compliance - Oversize Special Handling (SH09) Changes
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Effective from October 13, 2020, the Package Weight for Oversized Special Handling type (SH09) has been changed from greater than 70lbs to 50lbs.
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The Heavy Weight Indicator will no longer apply if the Package Weight is between 50.01lbs and 70.00lbs.
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The SH09 and Heavy Weight Indicators still applies if the Package Weight is greater than or equal to 70.01lbs and up to a maximum of 150lbs.
Fuel Surcharge Change
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Effective from September 01, 2019, the Fuel Surcharges are applicable to Special Handling and Dangerous Goods Surcharges.
Shipping Options
Services
Purolator offers Express and Standard services for catering to your shipment needs and requirements. Express services are meant for meeting your requirements where speed of delivery is of crucial importance. Standard services offer a more economical mode of transport.
These services are described in the following table. For more information, see the
Purolator Web site
.
Notes:
For guaranteed delivery options, certain terms, conditions, and geographic restrictions apply. See the Purolator Terms and Conditions of Service for full details.
Service descriptions in the following table are based on Purolator Carrier Compliance Specifications.
|
Service |
Code |
Description |
|
Express |
AIR |
Guaranteed delivery by end of day or by fastest mode where end of day delivery is not possible. The destination must be a guaranteed delivery point from your location or from the Purolator Induction Point. The End of Day guarantee does not apply to pickups done after the local cut-off time or to shipments left in drop boxes after the posted pickup time. |
|
Express 9AM |
9AM |
This service offers a guaranteed delivery before 9 AM, the next business day. The destination must be a 9AM guaranteed delivery point from your location or from the Purolator Induction Point. The Next Day 9AM guarantee does not apply to pickups done after the local cut-off time or to shipments left in drop boxes after the posted pickup time. |
|
Express 10:30AM |
1030 |
This service offers a guaranteed delivery before 10:30 AM, the next business day. The destination must be a 10:30AM guaranteed delivery point from your location or from the Purolator Induction Point. The Next Day 10:30AM guarantee does not apply to pickups done after the local cut-off time or to shipments left in drop boxes after the posted pickup time. |
|
Express 12PM |
12P |
Guaranteed Delivery from and to select points in Canada by 12:00 PM (noon) on the next business day after tender. However, where geographic limitations apply, guaranteed delivery will be by 12:00 PM (noon) on the day specified by Purolator. |
|
Express Evening |
EAIR |
Delivery guaranteed between 5:30 PM and 9:00 PM the next business day. |
|
Express US |
UAIR |
Guaranteed delivery to US by end of day or by fastest mode where end of day delivery is not possible. The destination must be a guaranteed delivery point from your location or from the Purolator Induction Point. The End of Day guarantee does not apply to pickups done after the local cut-off time or to shipments left in drop boxes after the posted pickup time. |
|
Express US 9AM |
U9AM |
Guaranteed delivery from Canada to select points in the U.S. by 9:00 AM on the next business day. Where geographic limitations apply, guaranteed delivery is by 9:00 AM on the delivery day specified by Purolator. |
|
Express US 10:30AM |
U103 |
Guaranteed delivery from Canada to select points in the U.S. by 10:30 AM on the next business day. Where geographic limitations apply, guaranteed delivery is by 10:30 AM on the day specified by Purolator.
|
|
Express US 12PM |
U12P |
Guaranteed delivery from Canada to select points in the U.S. by 12 PM (noon) on the next business day. Where geographic limitations apply, guaranteed delivery is by 12 PM on the day specified by Purolator. |
|
Express International |
INTL |
International shipment service to over 200 countries by fastest mode. Delivery depends upon the transit times for each country. The posted transit time to a particular country does not apply to pickups done after the local cut-off time or to shipments left in drop boxes after the posted pickup time. |
|
Express International 9AM |
I9AM |
Guaranteed delivery from Canada to select international (non-U.S.) locations by 9:00 AM on the second business day. Where geographic limitations apply, guaranteed delivery is by 9:00 AM on the delivery day specified by Purolator. |
|
Express International 10:30AM |
I103 |
Guaranteed delivery from Canada to select international (non-U.S.) points by 10:30 AM on the second business day. Where geographic limitations apply, guaranteed delivery will be by 10:30 AM on the day specified by Purolator.
|
|
Express International 12PM |
I12P |
Guaranteed delivery from Canada to select international (non-U.S.) points by 12 PM (noon) on the second business day. Where geographic limitations apply, guaranteed delivery is by 12 PM on the delivery day specified by Purolator. |
|
Ground |
GND |
Shipments under this category travel via the slowest or most economical mode (viz. Ground) to the destination. The shipment reaches most Canadian destinations in 2 to 7 days. This service only applies to domestic shipments. |
|
Ground 9AM |
G9AM |
Shipment travels via the most economical mode and takes two or more days to arrive, depending on the destination, with delivery guaranteed by 9 AM. Destination must be a 9 AM location from the point of origin. |
|
Ground 10:30AM |
G103 |
Shipment travels via the most economical mode and takes two or more days to arrive, depending on the destination, with delivery guaranteed by 10:30 AM, Destination must be a 10:30 AM location from the point of origin. |
|
Ground Distribution |
MWGT |
Shipments will reach most Canadian destinations in 2 to 6 days. Each Shipment must be comprised of at least 4 Packages and each such Package must weigh at least 15 lbs. (Packages weighing less than 15 lbs. will be assigned a weight of 15 lbs.). The multipiece shipment service charge (see "Multipiece Shipment Service" below) shall not apply in respect of Purolator Ground Distribution Shipments. Only pre-approved Customers are eligible to use this product. |
|
Ground Evening |
EGND |
Delivery guaranteed between 5:30 PM and 9:00 PM to most Canadian destinations in two to six days. |
|
Ground US |
UGND |
This shipment travels via the slowest or most economical mode (viz. Ground) to the destination. It reaches most US destinations in two to seven days. |
Packages
Purolator offers a variety of packaging options. Some of these packaging options can be applied to all services while some can be used only with specific services.
Detailed information about packages is given in the table .
|
Package Type |
Description... (for further information refer to purolator.com) |
|
Purolator Express® Box |
This packaging refers to a durable corrugated cardboard box for shipping binders, large documents, and other items that might require handling protection.
|
|
Purolator Express® Envelope |
This packaging refers to a protective cardboard envelope that is used for shipping documents. |
|
Purolator Express® Pack |
This packaging refers to a protective, water-resistant, tear-free bag used for shipments.
|
|
Customer Packaging |
This packaging refers to any wrapper or container of your choice used for shipping articles.
|
Special Services
Overview
Purolator offers a variety of special services to you. These special services are options that can be applied to shipments according to your needs and preferences.
The manner in which the special services are mapped to the Options screen in Parcel is described in the table below.
|
Special Service |
Name on 'Options' Screen in Parcel |
|
ExpressCheque |
Shipment tab Shipment Level Options column/Common section - ExpressCheque Type - ExpressCheque Amount - Customer Charge Type - Customer Charge |
|
Dangerous Goods Requirements |
Shipment tab
Shipment Level Options column/Additional Service section
- Dangerous Goods Classification drop-down menu
|
|
Chain of Signature |
Shipment tab Shipment Level Options column/Additional Service section - Residential Delivery Service - Signature Required check box - Chain of signature check box |
|
Saturday Service |
Shipment tab Shipment Level Options column/Common section - Saturday Delivery - Saturday Pickup |
|
Special Handling |
Shipment tab/Package Level Options Special Handling - Blank drop-down menu - Flat Package - Additional Handling - Oversized - Residential Area Heavyweight - Large Package |
|
Outbound Returns |
Return tab
|
|
Declared Value |
Shipment tab
|
|
Origin Approved Signature not Required |
Not included on the standard Options screen for Purolator. See the linked-to topic. |
|
Hold For Pickup |
Shipment tab
|
|
Notification |
Notification tab (when Notifications are enabled)
|
ExpressCheque
ExpressCheque special service is applicable to those shipments where payment is required from the consignee at the time of delivery. The ExpressCheque Return Label, Receiver Receipt, and ExpressCheque envelope are attached to the outgoing shipment in an envelope with an adhesive back.
The cheque is collected on delivery, inserted into the envelope and returned via the fastest mode to the shipper or an alternate Canadian address specified by the shipper.
When the shipper prepares the outbound shipment, they select the ExpressCheque Type option and enter the amount to be collected on delivery.
When the shipment is confirmed, the following three labels will be printed:
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Outbound Shipment Label
-
Returning ExpressCheque Label
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Receiver Receipt
Upon delivery of the shipment, the courier verifies the payment, and places it into the ExpressCheque envelope. The ExpressCheque envelope travels back to the shipper via the fastest mode.
Note:
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Purolator will only accept one of the following payment methods for the ExpressCheque:
-
Cheque
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Post dated Cheque
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Certified Cheque
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Money Order
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Bank Draft
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Mention of The Payment Method and Payment Amount for the ExpressCheque are mandatory.
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The ExpressCheque receiver's telephone number is mandatory.
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The shipment must be destined to a valid Canadian address.
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A valid Canadian address must be provided for the ExpressCheque recipient.
Configuring ExpressCheque
The following procedure describes how to configure ExpressCheque with a shipment, including an ExpressCheque return label.
To configure ExpressCheque:
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After entering the shipment information on the Warehouse screen, click the Return To tab on the left panel and enter the address information that you want printed on the ExpressCheque return label. By default, E-Ship populates the fields on this tab with the information on the Sender tab but you can clear these fields and enter different information manually or repopulate them using a Customer Code or one of the Address Books. (See the topic: Address Book - Overview.)
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Click OPTIONS in the right panel of the Warehouse screen to display the Options screen.
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On the Options screen, on the Shipment tab, select the ExpressCheque Type from the drop-down list (see Note on payment methods above), and enter a figure in Canadian dollars for the ExpressCheque Amount.
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Include any other information you need on the Options tab, and then click DONE. When you process the shipment, Parcel prints the labels described above, including the return label with the information you entered in step 1.
Dangerous Goods
Dangerous Goods Requirements
There are five categories of Dangerous Goods (DG). The surcharge for Dangerous Goods can be applied to either an individual piece or to the entire shipment.Depending upon the contract you have, there might be a per-piece Dangerous Goods surcharge, or a per-shipment surcharge.
|
Category... |
Details... (for further information refer to purolator.com) |
|
Limited Quantities |
For packages that contain Dangerous Goods in an amount small enough to not require Dangerous Goods documentation or hazard labels.
|
|
<500KG Exemption |
Dangerous Goods documentation is not required.
|
|
UN3373 |
For packages containing Biological Substances (class 6.2). This category is non-regulated.
|
|
UN1845 |
For packages containing only Dry-Ice (class 9.0). This category has the same level of regulation as Biological substances.
|
|
Fully Regulated |
Full Dangerous Goods documentation is required.
|
Processing Dangerous Goods
To process Dangerous Goods while making shipments through Purolator, use the Dangerous Goods Data screen in the Global Settings section, which can be accessed from the System > Settings > Location menu.
Processing Dangerous Goods
To process a dangerous goods shipment with the Purolator carrier module, follow these steps:
-
Complete the required information on the Warehouse screen for a domestic package. Select Purolator in the Carrier list. Select a domestic or U.S. service (GND, AIR, UGND, or UNDA) in the Service list.
-
Click OPTIONS.
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Click the Dangerous Goods tab to display the default Dangerous Goods Shipment sub-tab.
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On this sub-tab, enter a value in the Additional Handling Info field.
Note: This refers to any additional information that might apply to the shipment. For example: "Keep package away from sun and all sources of heat." The information prints on the documentation for the package. See the IATA Dangerous Goods Regulation Manual. -
Click the Dangerous Goods Item sub-tab, and then complete the fields on the screen as follows:
In this field...
Do this...
Dangerous Goods Code
From the drop-down list, select the UN International Dangerous Goods (IDG) identification number assigned to this commodity.
Technical Name
Enter the technical name for all commodities whose proper shipping name ends in "n.o.s." ("not otherwise specified"). The technical name is a more detailed description of the commodity.
Class / Division
Enter the category of the commodity as defined in the IATA Dangerous Goods Regulation Manual.
Subrisk Class
Enter the category of subsidiary risks assigned to this commodity. Some hazardous materials have properties that meet more than one hazardous class. The less serious property is referred to as the subsidiary risk.
UN Number
Enter the identification number assigned to this commodity by the United Nations.
Packing Group
Enter the packing group assigned to this commodity by the United Nations.
ADR Group Letter
Enter the letter that identifies the Agreement on Dangerous Goods by Road (ADR) compatibility group of substances and articles.
ADR Item Number
Enter the number that identifies the type of regulated good for an Agreement on Dangerous Goods by Road (ADR) package.
Quantity
Enter the quantity of the commodity item shipped in a single container in terms of the unit of measure specified in the following field.
Units
From the drop-down list, select one of the following units for the quantity specified in the previous field:
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Grams – For solids
-
Kilograms – For solids
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Kilograms Gross – Gross total package weight in kilograms instead of the net weight of the commodity only.
-
Liters - For liquids
-
Milliliters - For liquids
-
Ounces – For solids
-
Pint - For liquids
-
Pounds – For solids
-
Quart - For liquids
Note: This should match the units listed in the IATA Dangerous Goods Regulation Manual for a given commodity.
Limited Quantity
From the drop-down list, select Yes or No depending on whether or not the commodity is associated with a limited quantity.
Reportable Quantity
From the drop-down list, select Yes or No depending on whether or not the commodity is associated with a reportable quantity. Refer to 49 CFR for a table of reportable quantities.
Cargo Aircraft Only
If the commodity can be transported by air only aboard a cargo aircraft (i.e., not in the cargo hold of a passenger aircraft), select Yes from the drop-down list. Otherwise, select No.
Packing Quantity
The number of identical containers that are in a single larger container. Each of these identical containers must have the same UN number, proper shipping name, technical name, packing group, packing type, quantity, and unit of measure.
Concentration
The percentage of the dangerous commodity that is contained in the mixture being shipped in the package.
Note: This value is required for certain UN numbers.Special Prov.
The special provision number from the IATA Dangerous Goods Regulation Manual.
Packing Type
Enter a description of the type of packaging used to contain the commodity. For example, Steel Drum.
The packaging type description can also include the IATA packaging type code (in parenthesis) as supplemental information but it must follow the text description. For example, "Steel Drum (1A1)" or "Fiberboard Box (4G)". So, you can add the code in parenthesis following the text description in this field.Dangerous Goods Labels/Placard Class
Enter the Labels/Placard class for the item. This refers to the type/class of the warning image (placard) included with the label, typically the rectangular image with the name of the dangerous goods type and a number indicating the class; for example: "Flammable Gas 2."
Packing Instructions
Enter the instruction number that this package was prepared under. This can be found in the IATA Dangerous Goods Regulation Manual.
Item Country
From the drop-down list, select the country where the commodity originates from.
Exemption Number
If you have an exemption number for shipping this commodity, enter that number.
Maximum Quantity
The maximum amount of the commodity allowed on an aircraft.
Proper Shipper Name
The proper shipping name of the commodity from the IATA Dangerous Goods Regulation Manual.
Emergency Response Contact
This field is populated with the Emergency Contact entered in the Global Settings > Dangerous Goods Data table for the selected Hazmat Code. If no Emergency Contact information was entered for this Hazmat Code, this field is blank.
If the Emergency Contact for this item is different from the default for this type of item, type the contact in case of emergency.
Note: For more information on how Parcel uses Emergency Contact information, see the following Help topic: Carrier Compliance - Dangerous Goods (Hazmat).Emergency Response Phone
This field is populated with the Emergency Contact phone number entered in the Global Settings > Dangerous Goods Data table for the selected Hazmat Code. If no Emergency Contact information was entered for this Hazmat Code, this field is blank.
If the emergency contact phone number for this item is different from the default for this type of Item, type the phone number of the Emergency contact.
Note: For more information on how Parcel uses Emergency Contact information, see the following Help topic: Carrier Compliance - Dangerous Goods (Hazmat). -
-
Click the Dangerous Goods Radioactive sub-tab, and then complete the fields on the screen as follows:
In this field...
Do this...
Additional Handling Info
Type any additional information that might apply to the shipment. For example, 'Keep package away from sun and all sources of heat.' The information prints on the documentation for the package.
Emergency phone#
Type the phone number of the contact person in case of emergency. This is required unless the commodity has a packing instruction that begins with a 'Y' or its UN number is one of the following: 1845, 2807, 2969, 3166, 3358, or 8000.
DG Shipper Name
Type the Dangerous Goods Shipper Name, who ships the dangerous goods.
-
Click DONE to return to the Warehouse page. On the Warehouse page, click ADD to add the package to the shipment, then click SHIP to ship it.
-
After the package ships successfully, a popup window listing the documents to print appears. Select the appropriate dangerous goods form. Then click PRINT. If the form appears on the screen, select File > Print to print it.
Chain of Signature
Purolator's Chain of Signature (COS) service provides a service that conforms to government regulations for the secure transportation of controlled drugs and firearms in Canada. A signature is recorded at each point in transit, as the package moves through the courier network and is locked in a cage overnight.
To be eligible to use this special service, you must have the approval of Loss Prevention.
By default, COS must be disabled for all systems and only accessible to customers that have been approved by Purolator. Local configuration of the Parcel must be performed for the activation of this option.
To avail yourself of this service, you will need to:
-
Complete an outbound shipment, selecting the COS option
-
Print a shipping label and a separate Signature page
-
Affix the label and the Signature page, in a re-sealable labelope (envelope with an adhesive back), to the package
Saturday Service
This service guarantees delivery before 8 PM on Saturday, in case of a Friday pickup, or delivery before 8 PM on Monday, in case of a Saturday pick up. The destination must be a Saturday delivery point from your location or the Purolator Induction Point.
The Next Day End of Day guarantee does not apply to pickups done after the local cut-off time or to shipments left in drop boxes after the posted pickup time.
Special Handling
Special Handling is defined as handling that is required for the categories of goods given in the table below.
|
Category of Goods |
Description... (for further information refer to purolator.com) |
|
None |
|
|
Flat Package |
|
|
Additional Handling |
|
|
Oversized |
|
|
Residential Area Heavyweight |
|
|
Large Package |
|
A Special Handling Surcharge is applied to pieces in a shipment which exceed certain weight and/or dimensional values or pieces and which requires additional handling by Purolator due to the nature of the contents and/or packaging attributes (non-standard or unpackaged).
Special Handling is applied to shipments when either selected by the user or assigned by the system when specific weight, dimensional or other attributes have been triggered. The system must validate every shipment piece to determine if any Special Handling is applicable.
Special Handling is applied to specific individual pieces within a shipment. For example, if you send a shipment of ten pieces and five of those pieces are included in the Special Handling category, then the surcharge is applied to those five pieces only.
Special Handling will be applied to all pieces shipping to Domestic, US, and International destinations (excluding Purolator Express Envelope, Purolator Express Pack, and inbound ExpressCheque).
Dangerous Goods and Special Handling
Dangerous Goods and Special Handling can be applied together. The system applies both services, and labels display respective indicators. However, the charges may apply based on the data and pricing rules.
Outbound Returns
This feature allows you to generate return labels that will be used by the consignee to return packages. The return labels are included in the outbound shipment.
The word "RETURN" will be printed on the label to inform you that no manifest is required from the consignee on returning the package.
The consignee has up to 1 year to use the Return label(s). Return labels can be printed with an alternate Canadian destination address.
The following scenarios are possible. These scenarios are controlled by the Print Outbound Return Label application-level setting under the My Profiles > Settings menu option in conjunction with the No. of Return Labels indicated on the Return tab under Options on the Warehouse Shipping screen.
-
A return label is printed for every outbound piece in a shipment.
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A single return label for a multi-piece outbound shipment.
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Multiple return labels can be produced with one single piece shipment. This situation exists where the shipper is sending out one shipment but expects many individual pieces to be returned.
-
The Outbound Returns feature is also supported when using Connect Input files to process shipments.
Notes:
-
If you are using Connect Input files in an interactive mode, the Return Type field in the Connect Input file takes precedence over the Print Outbound Return Label application-level setting under My Profile > Settings.
-
If you are using Connect Input files in Automode, a Return Type setting of "S" will generate one return label for the outbound shipment. A Return Type setting of "P" will generate one return label for each piece in the shipment.
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The weight that appears on the return label is calculated based on total shipment weight divided by the number of pieces in the outbound shipment.
Declared Value
Declared Value is an amount, calculated on a percentage of the value declared for insurance, that is in excess of the base value. The maximum allowable declared value for insurance is $5000.00 per shipment.
Origin Approved Signature Not Required
Origin Approved Signature Not Required (OSNR) is a special service in which you allow Purolator to deliver shipments without obtaining a delivery signature.
By default, OSNR is disabled and is accessible to you only if you have been approved by Purolator. For the activation of this service, Parcel must be configured locally on a case-by-case basis.
Hold for Pickup
Hold for Pickup is a special service whereby the package is held at the destination Purolator terminal after shipment rather than being delivered directly to the Receiver.
The Receiver's name and telephone number are mandatory in case you wish to use this service.
Notification
When the Enable Notifications check box is selected on the Shipper Defaults > Advanced tab when configuring a Purolator GA carrier, the Options screen for a shipment with this Purolator carrier includes a Notification tab. The Notification tab enables you to select the following types of shipment notification:
-
N-Do not send
-
P-Non-consolidated shipment level
-
S-Consolidated shipment level
The Notification tab also enables you to enter the Sender's email address (Sender) and up to four Recipient email addresses (Recipient1, Recipient2, Recipient3, Recipient4) and a Shipper Message with a Shipment type notification (see following list of notification types).
For each recipient, you can select one or more of the following notification types in any combination:
-
Shipment – Notify the recipient when the shipment is sent.
-
Delivery – Notify the recipient when the shipment is delivered.
-
Exception – Notify the recipient if the shipment encounters a problem or issue.
Processing a Shipment - Selecting Special Service Options
You can apply Special Services or accessorials (such as ExpressCheque or Delivery Confirmation) to shipments. Some carriers require additional information for certain Special Services (such as Dangerous Goods). You can supply that information while processing the package. Note that both the tabs on the Options screen and the options themselves are different for the different types of carriers available in Parcel as follows:
-
Purolator (PURO) - Shipment tab, Return tab and Dangerous Goods tab
-
Purolator Freight (PURF) - Shipment tab, Hazmat tab, Spot Accessorial tab
Note: Options on the Shipment tab differ for different carriers.
Note on support for Dangerous Goods via Air
Parcel provides support for transportation of Dangerous Goods via Air, subject to the following constraints:
-
Dangerous Goods Air for Fully Regulated shipments are valid shipments. These are supported for shipment and label creation with the appropriate Dangerous Goods icon and text. (For more information, see Processing Dangerous Goods )
-
Parcel generates an International Air Transport Association (IATA) Air Declaration Form for transporting Dangerous Goods via Air.
To apply Special Services to a shipment with a Purolator carrier, do the following:
-
From the Warehouse Screen, click OPTIONS.
Notes: The specific Purolator carrier that you select on the Warehouse screen determines the options available for the shipment. The options and tabs that are displayed may vary depending upon the selections made by the administrator on the Shipper Defaults Settings screen. To clear the information on a specific tab, click CLEAR. -
On the Shipment tab there are two sections Shipment Level Options and Package Level Options. In the Shipment Level Options section, there are two sub-sections namely Common and Additional Service.
Common subsection:
|
Option |
Description |
|
ExpressCheque Type |
From the list, select the ExpressCheque payment type. |
|
ExpressCheque Amount |
Type the ExpressCheque amount that is to be collected for the package. |
|
Customer Charge Type |
The charge may be specified as a percentage of total cost, or as a fixed value.
|
|
Customer Charge |
If you selected Percentage in the Customer Charge Type list, type the percentage of the total cost as a whole number. Do not type a percent symbol.
|
|
Saturday Delivery |
To have the shipment delivered on a Saturday, select this check box.
|
|
Saturday Pickup |
To have the shipment picked up on a Saturday, select this check box.
|
Additional Service subsection:
In this subsection, select the
additional services
that you want to apply to the shipment. In multi-package shipments, these additional services apply to every package in the shipment.
|
Option |
Description |
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|
Residential Area |
This flag is populated from the corresponding value for the Receiver in the Address Book. If the Residential check box on the Address Book Entry pane for the Receiver is selected (checked) then the Residential check box on both the Warehouse screen Receiver tab and the Options screen Shipment tab are automatically selected and displayed in read-only mode. If the Residential check box on the Address Book Entry pane is not selected then the Residential check box on both the Warehouse screen Receiver tab and the Options screen Shipment tab are automatically displayed without the check mark in read-only mode.
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Signature Required |
Select this check box according to the following signature requirement settings on the Purolator - Shipper Defaults - Default tab:
Note: The message displayed if this option is not selected is as follows: "By not selecting Signature Required you are: (I) giving your consent to allow Purolator to leave the contents of the package at the destination point unattended without obtaining proof of delivery signature, (ii) releasing Purolator from any claims or liability resulting from the delivery of the package; and (iii) not requiring a signature from receiver of your shipment" |
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|
Chain of Signature |
Select this check box, if this service is required for your domestic shipment and also to indicate that Chain of Signature (COS) pertains to this shipment. |
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Declared Value |
Enter the value of the shipment for insurance purposes. The maximum insurance amount is $5,000. |
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Dangerous Goods Classification |
Select the classification of the hazardous material from the Dangerous Goods Classification drop-down list, when shipping Dangerous Goods. Available values are:
Note: The Dangerous Goods > Items subtab will allow you to enter the details of your dangerous good and print required documents through Parcel. |
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|
Hold For Pickup |
HFPU is a special service where the package is held at a Purolator terminal/retail location rather than delivered directly to the Receiver. The Receiver's name and telephone number are mandatory when using this service. |
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Package Level Options subsection:
In this subsection, select the type of special handling required for your shipment.
|
Option |
Description |
|
Displays a drop down with all Special Handling Service Types, based on the Shipment Characteristics (such as Piece Weight, Packaging Type and Dimensions (LXWXH)) entered in the Shipment Tab, valid Special Handling Service type is applied."
|
3. The Return tab contains the following input fields for information relating to return of shipments:
|
Option |
Description |
|
Carrier |
From the list, select the carrier to use for the return of shipments. |
|
Service |
From the list, select the service offered by the carrier that you selected in the Return Carrier list, for the return of shipments. |
|
Carrier Packaging |
From the list, select the type of packaging to be used for the return shipment. |
|
Height |
Type the height of the return package. |
|
Width |
Type the width of the return package. |
|
Length |
Type the length of the return package. |
|
No. of Return Labels |
Type the number of return labels that are required. The maximum number of labels for a return shipment is ten. |
|
Unit of measure |
Select the Unit of measure from the list. |
|
Unit of weight |
From the list, select the unit of measure to use for the weight. |
|
Weight |
Type the weight of the return shipment. |
|
Customer Charge Type |
The charge may be specified as a percentage of total cost or as a fixed value.
|
|
Customer Charge |
If you selected Percentage in the Customer Charge Type list, type the percentage of the total cost as a whole number. Do not type a percent symbol.
|
|
Declared Value |
Type the value of the shipment for insurance purposes. The maximum declared value varies by shipping service. |
|
Hold For Pickup |
Select this check box to hold the shipment at the destination Purolator terminal or Retail Centre where the receiver can pick it up rather than deliver it directly to the receiver. |
|
Print Outbound Return Label |
To print an outbound return label, select this check box. |
|
Signature Required |
Select this check box according to the following signature requirement settings on the Purolator > Shipper Defaults > Default tab. |
Package Level Options subsection:
In this subsection, select the type of special handling required for your shipment.
|
Option |
Description |
|
Special Handling |
By default, the respective Special Handling Service is selected based on the Shipment Characteristics (such as, Piece Weight, Packaging Type and Dimensions (LxWxH)) entered in the Shipment Tab. The same thing is applied to the package.
|
4. The Dangerous Goods tab contains the information to process a dangerous goods shipment with the Purolator carrier module. For more information, see
Processing Dangerous Goods.
Then use one of the buttons on the bottom of the section as follows:
|
Click this button... |
To... |
|
ADD |
Add the item to the grid above. |
|
EDIT |
Edit a item that you have added to the grid. Select it in the grid above then click Edit. |
|
DELETE |
Delete an item that you added to the grid. Select it in the grid above then click Delete. |
|
CLEAR ITEM DETAILS |
Clear the boxes on the Items tab of all of the information you entered and start over. |
5. After you have selected the Options or Special Services that you want to apply to the shipment/package, click DONE. To clear the screen, click CLEAR.
Processing a Shipment with Purolator Northbound
Northbound refers to a shipping process by which Purolator customers located in the United States can ship to any destination that Purolator services. This process operates in the following manner. Each shipment consists of two legs. For the first leg of the shipment, the shipper arranges to have all Northbound shipments consolidated into a single less-than-truckload (LTL) shipment for transit from the pickup point to a Purolator Induction Point. This LTL shipment first clears Customs at the US-Canada border, and then proceeds to the Induction Point. At this Purolator hub, The LTL shipment received from the shipper's pickup point is then split into individual packages for delivery to final destinations via the Purolator system. This final delivery process constitutes the second leg of the shipment.
Notes:
-
If you are shipping from an origin in the United States via a Purolator carrier, you need to configure Northbound for the Purolator carrier. Configure Northbound using the Web Admin tool, and then perform a Northbound shipment from any US location using the Warehouse screen. See the Help topic Configuring Purolator Northbound.
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To display the list of induction points on the Warehouse screen, as well as the Purolator Carrier services list for Northbound, do the following. Select the U.S. location for which Purolator Northbound is configured using the Change Location dialog. See the Help topic Using Parcel.
Processing a Northbound Shipment
If the Sender has Induction Points configured for Northbound, Parcel displays a Purolator Induction Point drop-down list on the Warehouse screen (see previous Notes). Select the Induction Point for a shipment from this drop-down list, and then set up, Rate, and Ship the shipment as usual, subject to these considerations, as well as those described in the following sections:
-
Currently, Parcel supports Northbound shipping via the Warehouse screen only.
-
Currently, US origins are supported.
-
It is the shipper's responsibility to arrange transportation for the shipment from the origin to the Purolator Induction Point.
-
Purolator Services apply only from the specified Induction Point to the final destination.
Caution: The following options on the Warehouse Options screen are not supported with Northbound (choosing one of the following options causes Parcel to return an error):
-
Returns service
-
Hazardous Materials shipments
-
Chain of Signature (this check box not displayed for Northbound shipments)
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Saturday Pick-up (this check box not displayed for Northbound shipments)
Notes:
-
The number in parenthesis ( ) before the Induction Point in the Induction Point drop-down list is the default time in transit specified for the Induction Point when configuring Northbound.
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<span style="color: #363636">Parcel</span> generates the Package labels for a Northbound shipment when you click Ship, and displays these labels in a popup window.
How Northbound Shipments are rated
With Northbound shipments, rating is based on the Induction Point being the origin, so that Induction Point/Destination constitute the Origin-Destination pair for rating purposes. Thus, Parcel rates packages only from the specified Induction Point to the final destination.
Note: The type of LTL "consolidation" referred to for the first leg of the shipment should not be confused with Billing (Rating) Consolidation, which is an entirely separate process not specific to Northbound. For Northbound shipments, Billing (Rating) Consolidation rules apply only to the second leg of the shipment. If multiple shipments are processed through the same Induction Point to the same final destination, they are consolidated for rating/billing purposes provided the other consolidation criteria are met.
Time in transit
Parcel calculates time in transit for a Northbound shipment as follows. For the first leg of the shipment, Parcel uses the estimated value entered in the Time-in-transit field on the Induction Point Setup screen. For the second leg of the shipment, Parcel uses the value returned by the Purolator Service Directory for the time in transit from the Induction Point to the final destination. Parcel then adds these two figures, generates an estimated delivery date based on total time in transit (first leg plus second leg), and then displays the result in the message bar together with the rate for the shipment.
Closing and Uploading Northbound shipments
You must Close Northbound shipments by Induction Point and these shipments must be closed at least once a day. The Close Manifest screen includes an Induction Point drop-down list that enables you to filter Northbound shipments. The Shipments table on the Close Manifest screen includes an Induction Point column that displays the code for each Induction Point associated with a Northbound shipment. Otherwise, Close a Northbound shipment as you would any other shipment.
Northbound manifests and labels
On the Close Manifest screen, with Northbound configured, you can filter shipments by Induction Point by selecting the Induction Point from the drop-down list and clicking Search. The Close Manifest screen automatically consolidates all the shipments going to a single Induction Point, so that you select only one check box for all the shipments to that Induction Point, and then click the Close/Upload. When you click Close/Upload for a Northbound shipment, Parcel displays the 'Northbound Consolidation' popup dialog box with two fields, such as Label Count and Skid Count.
The "Labels" area enables you to specify the number of skids (pallets) in the Northbound shipment and the number of copies per skid. The total number of labels that Parcel prints on Close equals the product of the values in these two fields. For example, if a Northbound shipment has 5 skids and you specify 4 labels per skid, Parcel prints 20 skid labels.
Notes:
-
Individual package labels are printed at ship time (when you click Ship on the Warehouse screen). The From address on each package label is the Sender address on the Warehouse screen (by default, the Location address), and the To address is the address of the final destination.
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Skid labels are printed at Close and Upload. The From address on each skid label is the Sender address on the Warehouse screen (by default, the Location address), and the To address is the address of the Purolator Induction Point.
On Close and Upload, you are prompted to enter the number of pallets for the first leg shipment, as well as the number of label copies per pallet. Parcel then generates the specified number of labels for each pallet (the so-called "skid labels") with the Induction Point as the "To" address.
In the "Documents" area, select the documents that you want to print for the Northbound shipment, and then click OK.
Northbound Reports
Northbound shipments include a separate report specific to this type of shipment.
Northbound Tracking
Northbound processing provides no tracking information through Parcel for the first leg of the shipment. When a Northbound pallet reaches a Purolator Induction Point and is separated into individual packages, the label for each package is scanned as the package passes through the Purolator delivery system. Based on this package label scan, Purolator provides the tracking information for the second leg of the shipment.
Billing
Billing Options
Purolator offers three Billing Options for products shipped.
|
Billing Option |
Description (for further details, please refer to purolator.com) |
|
Prepaid |
If this billing option is selected, the shipping charges are paid by the Sender. |
|
Collect |
If this billing option is selected, the shipping charges are paid by the Receiver. The customer number of the Receiver should be provided. If the customer number is not known, you can use '0000008'.
|
|
Third Party |
The Third Party billing option is available to you if you pay the shipping charges but are neither the Sender nor the Receiver of the shipment.
|
Surcharges
Surcharges are special charges that are applied to shipments that require some form of special handling or treatment.
|
Surcharge |
Details... (for further information refer to purolator.com) |
|
Low Density |
Low Density is a surcharge for delivering shipments to points that are residential or of low business density.
|
|
Beyond Point |
Beyond Point surcharge is an additional surcharge that is applied in case the shipment is to be delivered to areas outside Purolator's regular service area. |
|
Multi-Piece |
Multi-Piece surcharge is an additional charge applied to each piece over the fourth, where a shipment consists of more than four pieces, on all services.
|
Taxes
In Canada there are three types of sales tax that are applicable to shipments. These are the Quebec Sales Tax (QST), a variant of Provincial Sales Tax (PST), the federal Goods and Services Tax (GST), and the Harmonized Sales Tax (HST).
The details of these taxes are described in the table below.
|
Tax |
Details... (for further information refer to purolator.com) |
|
GST |
GST is calculated based on the Total Shipping Cost. It is applicable to shipments with destinations to:
|
|
QST + GST |
QST, a provincial sales tax, is applied when you ship packages originating from and destined to addresses in Quebec. QST is calculated based on the Total Shipping Cost.
|
|
HST |
For Nova Scotia (N.S.), New Brunswick (N.B.), and Newfoundland & Labrador (NL), HST (harmonized sales tax) replaces the provincial and federal taxes.
|
|
No taxes apply. |
For any shipments from or to U.S. or International locations. |
Label
All shipments that are shipped through Purolator must have a Purolator approved label affixed. The information on the label must be accurate and complete to comply with government and international requirements.
The Parcel generates two types of Purolator compliant labels. One type of label is generated for shipments delivered in Canada, and the other type is for Shipments delivered to US and other International destinations.
If you wish to print additional information such as Order numbers, Purchase Order numbers and References on the label, you can do so as long as it does not compromise the required Purolator specifications.
Manifest
Shipping manifest details all the shipments ready for pick up. It describes in detail or in summary what is being transported in each shipment.
The manifest must be generated in electronic and printed format. It contains information such as the number of pieces in each shipment, number of shipments, weight, type of service requested, sender, and receiver.
Electronic manifest files must be transmitted to Purolator and are used for billing purposes and for generating shipment tracking statuses. They are also used while crossing borders for US and International shipments.
Manifest Number
The manifest number is a 12 digit number. This number is not reused or duplicated for a minimum period of one year.
Declaring Shipments on Manifests
A day's manifests must contain only those shipments that were shipped via Purolator during that day.
In the case of future shipping, where shipments are labeled for one day but are shipped at a later date, the shipments must be included in the manifest for the date on which they are actually shipped.
Printed Manifest
Printed shipping manifests can be used to ensure that the information provided by Parcel through electronic manifests is accurate.
Types of Manifest
The following is a list of the manifest formats available:
|
Manifest |
Type |
|
Couriers Intermediate Pick Up Sheet |
Detail |
|
Detailed Collect Manifest |
Detail |
|
Detailed Prepaid Manifest |
Detail |
|
Detailed Third Party Billing Manifest |
Detail |
|
Final Pick Up Sheet Without Intermediate Sheet |
Detail |
|
Final Sheet with Interim on Thermal Label |
Detail |
|
Final Sheet with Intermediate |
Detail |
|
Final Sheet Without Interim on Thermal Label |
Detail |
|
Gateway Report |
Detail |
|
Intermediate Pick Up Sheet on Thermal Label |
Detail |
|
Northbound Final Manifest |
Detail |
|
Summary Manifest on Thermal Label |
Summary |
|
US Prepaid Manifest |
Detail |
Note: The Purolator Interim Manifest includes all shipments (Domestic and US/International), as well as any voided shipments. It also includes all current-date and future-dated shipments. The system automatically creates (without user input) this information and uploads to Purolator an Interim Manifest once every hour if shipments have been created or voided.
Shipment Aggregation
Shipment aggregation is the process of consolidation of several shipments into one shipment. This leads to saving of shipping charges, since the base rate is applied only once across several shipments.
In case aggregation cannot be done, individual shipping charges apply.
Aggregation is not done at the time of generation of Interim Manifest, but at the time when the Final Shipping Manifest is generated.
Documentation
Shipments sometimes, either on account of the nature of materials they carry or on account of zones through which they pass, require additional documentation for passage.
Some of the documents that are required are described in the table below.
|
Document |
Details... (for further information refer to purolator.com) |
|
Commercial Invoice |
The commercial invoice is necessary when shipping to the US or International destinations. |
|
USMCA Certificate of Origin |
This document is necessary, upon request by Customs, as proof of country of origin of the goods. |
|
Federal Communications Commission Form |
This form is necessary for each radio frequency device which is exported to the USA. It should be filed with the U.S.A. Customs Service on or before the date the shipment is delivered to the U.S.A. port of entry. |
|
Department of Health and Human Services Form |
This form is necessary for imported electronic products subject to Radiation Control Standards, prior to entry into the USA. |
|
Dangerous Goods Declaration Form |
This document is necessary for Ground and Air Shipments of fully regulated Dangerous Goods. |
|
Chain of Signature Form |
This form is required for every package that utilizes the Chain of Signature service. |
Reports
There are five types of reports that can be generated using Parcel to get the desired data summary and other details for audit/review purposes.
In the browser windows, 100 records per page are displayed and you can browse to the next and previous pages. Based on user input, the report can be displayed in the browser window from where it can be sent to the printer, or it can be exported in Comma Separated Values (CSV) format.
The reports that can be generated are briefly described in the table below.
|
Report |
Description |
|
Carrier Manifests |
Reports of carrier manifests, which represent the shipments done during a day, can be generated. |
|
Outbound Returns Shipment Report |
This report presents details of outbound return shipments made during a specified period. |
|
ExpressCheque Report |
This report presents details of outbound shipments with associated inbound ExpressCheques, for a selected range of dates.
|
|
Shipment Status Report |
This report presents details of shipments made and the status of the shipments, for a selected range of dates. |
|
Shipment Cost Analysis Report |
This report displays a cost analysis of shipments, and the special service charges and surcharges associated with each shipment, between a selected range of dates. |
|
Performance Audit Report |
This report displays a performance audit of shipments, and the shipment status and delivery status associated with the shipments, between a selected range of dates.
|
|
Return Shipment Report |
This report lists all the shipments returned, using the Returns Management functionality, between a specified range of dates. |