Overview

DHL provides parcel delivery from the United States to almost any destination.
The DHL module in Parcel lets you:

• Use DHL customer-specific rates for domestic and international services.

• Print DHL compliant manifests.

• Print DHL compliant labels.

• Generate and upload an Electronic Shipment Manifest (ESM) or 'EDI' file.

Supported Thermal Printers

• Eltron

• Intermec

• Monarch

• Zebra

• Datamax

• PNG

See the following Help topics for information about using DHL in Parcel:

• Configuration

• Supported Services

• Reference Fields

• Reports

Note: In DHL (SAS v4.1), there several billing types: Prepaid, Receiver/Consignee, Third Party, Import Express, TCPC (Transport Collect Payer Controlled) and TCSC (Transport Collect Shipper Controlled) Receiver/Consignee, Third Party, Import Express, and TCSC all require account numbers.

Configuration

To configure DHL so that you can use it to ship packages in Parcel, you must follow these steps:

1. Complete all of the configuration screens for DHL in the Parcel Configuration Tool.

2. In the shipping application, download the rate and route files from Cyclone Activator using the Rate Update command in the Scheduler. Follow these steps:

To download DHL rate and route files, do the following...

1. In the shipping application, from the System menu, select Scheduler > Task.

2. Click ADD in the lower right-hand corner of the Manage Tasks screen.
   *_Note:_* If ADD does not appear, you need to install and start the Scheduler Service. See the instructions for installing and starting the Scheduler Service.

3. Complete the screen as follows:

   In this box...	Do this...
   Task Name (required field)	Type a name for the task. For example, DHL Rate Update.
   Task Type	From the drop-down list, select DIServer Task.
   Task Status	From the drop-down list, select Active.
   Frequency (required field)	Type 1. This means that the DIServer will check Cyclone for updated files once per day.
   Execution Time (required field)	Type the time at which the task should begin. Use the following format: HH:MM:SS where HH is the two-digit hour based on 24 hours, MM is the minutes past the hour, and SS is the seconds past the minute. For example, if the tasks begins at 5:35pm, type 17:35:00. You do not have to type the colons, they appear automatically as you type the digits. A recommended time for the DHL Rate Update is 21:00:00.
   Task Start On (required field)	Use the calendar to select the date on which the task should begin. Today's date appears by default.
   Task Ends On (required field)	Use the calendar to select the date on which the task should end. For the DHL Rate Update task, you should set this date many years into the future (for example, ten years).
   Depends On Task	From the drop-down list, select the task on which the new tasks depends. The task that you select in this field must be executed before the new task will execute.
   Run After	If you want a task to run more than once in a day, type the amount of time after the execution time that the task should run again. For example, if the execution time is 21:00:00 (9pm), and you want the task to run again at 21:30:00 (9:30pm), type 00:30:00 in this box. It is not necessary to run the DHL Rate Update task more than once per day.
   Command	Select Rate Update from the drop-down list.
   For Carrier	Select DHL from the drop-down list.
   For Service	Select All Services from the drop-down list.

4. Click SAVE to save the task, CANCEL to cancel the operation, or CLEAR to clear the fields and enter different values.

Supported Services

The following DHL services and Special Services are supported for a United States origin. See DHL documentation for complete descriptions.

• International Services

• Special Services

• Surcharges

International Services

Note: In addition to completing the normal tabs on the Warehouse page for an international shipment (INTL and Items tabs), you might also need to complete some fields on the More Detail tab (after you click OPTIONS) on the Warehouse page.

Surcharges

Rate/Route Files

To update DHL rate and route files, you need to add a task in the ScheduleNow page.
To update DHL rate and route files, do the following...

1. In the ScheduleNow tab, click ADD TASK in the lower right-hand corner of the page.
   Note: If the ADD TASK does not appear, you need to install and start the Scheduler Service. See the instructions for installing and starting the Scheduler Service.

2. Complete the dialog box as follows:

   In this field...	Do this...
   Name	Type DHL Rate Update.
   Type	Select DI Server Task from the list.
   Enabled	Select this check box so that it is checked.
   Forever	Select this check box so that it is checked. After you do so, the end date is automatically set to today's date ten years from now.
   St Date	Make sure this is the date that you want the task to begin executing. Today's date appears by default.
   End Date	Make sure this is the date that you want this task to stop. Today's date ten years from now appears by default.
   Time	Type 21:00:00 without the colons (simply type 210000 and the application automatically inserts the colons).
   OnceEvery	Type 1.
   Action	Select RUPD from the list.
   Carrier	Select DHL from the list.

3. Click DONE.

Reference Fields

You can use reference fields to include reference information (such as purchase order number) for each shipment on the DHL shipping label and in the DHL upload file.
The following table lists the reference fields that are available in the DHL module. Note that not all reference fields print on the label.

Reports

After you close DHL, you can print reports to accompany the shipments when the DHL driver arrives to pick up the shipments. Use the Reports page on the Ship menu to print reports.
The following table lists the reports that are available to print for DHL.

International - More Detail Tab

If you are processing a DHL international shipment, you might need to complete the More Detail tab after you complete the INTL and Items tabs on the Warehouse page.
Follow these steps to complete the More Detail tab:

1. While processing a DHL international shipment on the Warehouse page, click OPTIONS.

2. Select the More Detail tab.

3. Complete the fields on the tab as follows:

   In this field...	Type...
   SAC	The Destination Service Area Code (SAC) for the shipment. This can be found in the DHL Pocket Service Directory or by contacting DHL at 1-800-CALL-DHL. This is required in the case of a duplicate SAC.
   Shipper's Export License	The shipper's export license number. An export license number is required if you ship commodities that are licensable under the Department of Commerce. Most Department of Commerce licenses begin with the letter D and are followed by six digits. Note: License Number field also appears on the Items tab on the Warehouse page. Also, you type your shipper's export license into the Parcel Configuration Tool when you set up DHL.
   Shipper's EIN/SSN or VAT number	The shipper's Employer Identification Number (EIN), Social Security Number (SSN), or Value Added Tax Number (VAT number). Note: You type your shipper's EIN, SSN, or VAT number into the Parcel Configuration Tool when you set up DHL.
   Movement Certificate/IT/SAD	The Shipper Movement Certificate/IT/SAD. This is not required by DHL. For more information, refer to the Web site of the U.S. Customs and Border Protection (CBP) division of the Homeland Security Department at Customs and Border Protection .
   Receiver Import License	The recipient's import license number. This is not required by DHL.
   Receiver EIN/SSN or VAT Number	The recipient's Employer Identification Number (EIN), Social Security Number (SSN), or Value Added Tax Number (VAT number). This is not required by DHL.
   Shipper 22 CFR	The Shipper 22 CFR (pertains to U.S. Customs SED filing requirements for international shipments). This is not required by DHL.

4. Click DONE to close the tab and return to the Warehouse page.

Dangerous Goods (Hazmat)

Processing U.S. International Dangerous Goods

To process a International DHL dangerous goods package with a U.S. origin, follow the steps below.

1. Complete the required information on the Warehouse page for a domestic package. Select DHL in the Carrier list. Select a non-letter International air service in the Service list.

2. Click OPTIONS.

3. On the Shipment tab, if you will be using a DHL Lab Pack to hold the dangerous good, select the Liquid Packaging check box. DHL's Lab Pack is designed for laboratory specimens.

4. Click the Dangerous Goods tab.

5. The Shipment sub-tab should appear by default. If not, click Shipment at the top of the page. Most of the information on this page is populated from your DHL Shipper Defaults table. Complete the fields that are not populated (and modify the others as needed) as follows:

   In this field...	Do this...
   Hazmat Regulation	From the drop-down list, select IATA.
   Name of Signatory	Type the name of the person who will sign the dangerous goods form.
   Title of Signatory	Type the title of the person who will sign the dangerous goods form; for example: "Dispatch Supervisor".
   Place of Signatory	Type the city name where the person will sign the dangerous goods form.
   Additional Handling Info	Type any additional information that might apply to the shipment; for example: "Keep package away from sun and all sources of heat." The information prints on the documentation for the package. See the appropriate section in the IATA Dangerous Goods Regulation Manual.
   Responsible Party	Type the name of the person who is responsible for making arrangements for the package according to the appropriate section of the IATA Dangerous Goods Regulation Manual. This is required only when shipping infectious substances (Class 6.2).
   Responsible Party Phone #	Type the phone number of the person who is responsible for the package. This is required only when shipping infectious substances (class 6.2).
   Departure Airport	Type the three-letter code for the airport where the package will be departing from.
   Destination Airport	Type the three-letter code for the airport where the package will arrive.

6. At the top of the page, click Package. If you will be shipping multiple containers of the same commodity and those containers will all be packed in one larger box or container, select the *Hazmat Package Type* as follows:

   In this field...	Do this...
   Hazmat Package Type	From the drop-down list, select one of the following package types:

   All Packed In One – If you are shipping multiple containers of commodities and the containers are not all individually labeled with full dangerous goods information. Additionally, all the containers are packed into one larger box or container bearing all the required dangerous goods labeling; for example: medical samples in pouches packaged in a box with dry ice.
   Overpack – If you are shipping multiple containers of commodities, each container is labeled with the required dangerous goods information, and the containers are all correctly packed into another larger box or container; for example: multiple cylinders of the same substance are packed into a larger crate or box.
   

   Outer Packing Type	Outer Packing Type is not required for DHL because DHL does not allow multi-package shipments of dangerous goods. (This field is grayed out.)
   Outer Packing Count	Outer Packing Count is not required for DHL because DHL does not allow multi-package shipments of dangerous goods. (This field is grayed out.)
   Q-Value	If the outer package contains more than one UN number (more than one type of commodity is in the package), the Q-value is required. Parcel automatically calculates the Q-value, which is based on the maximum quantity of the commodity that is allowed to be shipped (Maximum Quantity field on the Items sub-tab). If the outer package contains only one UN number (the same commodity), then the Q-value is not required.

7. At the top of the page, click Item.

8. From the Hazmat Code drop-down list, select the Hazmat Code for the Item you are shipping. Note: This list is populated from the Global Settings - Dangerous Goods Data table.
   After you select a Hazmat Code from the list, the data from the Parcel Web Admin Dangerous Goods Data table for that item type populates the Item sub-tab. You must enter the Units and Quantity manually. The following table below provides a description for each field: If the hazardous material that you selected in the Hazmat Code list is radioactive (all radioactive materials are Class 7), most of the radioactive data will be populated in the Radioactive page
   
   

   In this field...	Do this...
   Hazmat Code	From the drop-down list, select the correct hazmat code for the shipment; for example: 00283167 METHANOL
   Proper Shipping Name	The proper shipping name of the commodity from the DG Regulation Manual.
   Technical Name	The technical name for all commodities whose proper shipping name ends in "n.o.s." ("not otherwise specified"). The technical name is a more detailed description of the commodity.
   Class/Division	The category of the commodity as defined in the IATA Dangerous Goods Regulation Manual.
   Subrisk Class	The category of subsidiary risks assigned to this commodity. Some dangerous goods have properties that meet more than one hazardous class. The less serious property is referred to as the subsidiary risk.
   UN Number	The identification number assigned to this commodity by the United Nations.
   Packing Group	The packing group assigned to this commodity by the United Nations.
   ADR Item Number	Type the ADR Item Number; for example: if the substance is UN 2760, Arsenical pesticide, liquid, flammable, toxic: Item number 41, letter b (packing group II)
   ADR Group Letter	Type the ADR Group Letter; for example: if the substance is UN 2760, Arsenical pesticide, liquid, flammable, toxic: Item number 41, letter b (packing group II)
   Quantity	Type the amount of the commodity that you are shipping in a single container (based on the unit of measure you will select in the Units list). If you are shipping multiple containers of the same commodity in one larger box or (as in an overpack or 'all packed in one' package), type the amount that is in only one of the containers (not the total amount in the whole package). In the Packing Qty field, you will type the number of identical containers that are in the overpack or 'all packed in one' box.
   Units	Enter the unit of measure that the commodity is measured in. This should match the units listed in the IATA Dangerous Goods Regulation Manual. Acceptable units of measure are as follows: Grams - for solids Kilograms - for solids Kilograms Gross - gross total package weight in kilograms instead of the net weight of only the commodity in kilograms. Liters - for liquids
   Limited Quantity	From the drop-down list, select Yes or No. This field provides an indication of whether there is a limited quantity of the commodity in the package. If Yes, the package was prepared in accordance with the limited quantity packing instructions. In this case, the Packing Instructions begin with a "Y".
   Reportable Quantity	From the drop-down list, select Yes or No. This field is for packages moving into or out of the United States and provides an indication of whether the commodity must be reported to the appropriate government agency in the case of a spillage. See 49 CFR for a table of reportable quantities.
   Cargo Aircraft Only	From the drop-down list, select Yes or No. This field provides an indication of whether the commodity can be shipped only on a cargo aircraft. A value of "Yes" indicates that the commodity cannot be shipped on a passenger aircraft.
   Packing Qty.	The number of identical containers that are in the overpack or 'all packed in one' box. Each container must have the same UN number, proper shipping name, technical name, packing group, packing type, quantity, and unit of measure.
   Special Prov.	The special provision number from the IATA Dangerous Goods Regulation Manual.
   Concentration	The percentage of the dangerous commodity that is contained in the mixture being shipped in the package. A value for this field is required for the following UN numbers: 1796, 1826, 1873, 2031.
   Hazmat Labels	The hazmat labels that must appear on the package containing this commodity. See section on hazmat labels in the IATA Dangerous Goods Regulation Manual.
   Packing Type	A description of the type of packaging used to contain the commodity. For example, Steel Drum. The packaging type description can also include the IATA packaging type code (in parenthesis) as supplemental information but it must follow the text description; for example: "Steel Drum (1A1)" or "Fiberboard Box (4G)". You can add the code in parenthesis following the text description in this field.
   Packing Instructions	The instruction number that this package was prepared under. This information can be found in the appropriate section of the IATA Dangerous Goods Regulation Manual.
   Maximum Qty.	The maximum amount of the commodity allowed on an aircraft. This is used to determine the Q-value. The Q-value is the percentage of the commodity that you shipped relative to the maximum quantity allowed. A Q-value of 0.75 means that the package contains 75% of the maximum quantity allowed.
   Exemption Number	If you have an exemption number for shipping this commodity, type that number in this box.
   Authorization	Statement indicating any important information about certificates or authorities required to authorize the shipment or its preparation or packing. LTD. Qty. appears if limited quantity provisions apply to the commodity. Authorizations are detailed in the IATA Dangerous Goods Regulation Manual.
   Emergency Response Contact	This field is populated with the Emergency Contact entered in the Global Settings > Dangerous Goods Data table for the selected Hazmat Code. If no Emergency Contact information was entered for this Hazmat Code, this field is blank. If the Emergency Contact for this item is different from the default for this type of item, type the contact in case of emergency. Note: For more information on how Parcel uses Emergency Contact information, see the following Help topic: Carrier Compliance - Dangerous Goods (Hazmat).
   Emergency Response Phone	This field is populated with the Emergency Contact phone number entered in the Global Settings > Dangerous Goods Data table for the selected Hazmat Code. If no Emergency Contact information was entered for this Hazmat Code, this field is blank. If the emergency contact phone number for this item is different from the default for this type of Item, type the phone number of the Emergency contact. Note: For more information on how Parcel uses Emergency Contact information, see the following Help topic: Carrier Compliance - Dangerous Goods (Hazmat).

9. However, you might need to complete some fields on that page. Click Radioactive at the top of the page.

10. If the hazardous material you are shipping is not radioactive, click ADD to add the hazardous material to the package. All of the data appears in a row in the grid at the bottom of the page. If you want to add other hazardous materials to this package, repeat Step 8 and following. After you have finished adding the hazardous materials to the grid at the bottom of the page, click DONE to return to the Warehouse page. On the Warehouse page, click ADD to add the package to the shipment, then click SHIP to ship it.
    *_Note{_}:* If you need to edit the data for any hazardous material after you clicked Add, select the check box in the far-left column of the row in the grid at the bottom of the page, then click EDIT. If you want to delete all of the data for the commodity, select the check box in the far-left column of the row in the grid at the bottom of the page, then click DELETE.

11. After the package ships successfully, a popup window listing the documents to print appears. At a minimum, select the IATA Shipper's Declaration for Dangerous Goods form. Then click Print. If the form appears on the screen, select File > Print to print it.

Processing Radioactive Materials

If the commodity that you are shipping is radioactive (all radioactive materials are UN Class 7), you must complete the Radioactive sub-tab on the Dangerous Goods tab of the Warehouse Options screen while processing the package. To do so, carry out the following procedure:

1. After you have completed the Shipment, Package, and Item sub-tabs on the Dangerous Goods tab of the Options screen (see the section Processing U.S. Origin International Dangerous Goods), click the Radioactive sub-tab at the top of the Dangerous Goods tab.

2. Most of the data is populated automatically based on the Hazmat Code you selected on the Item page. However, you might need to complete some of the fields according to the following table:

   Field	Description
   Radionuclide	The radionuclide assigned to the substance being shipped. A table of basic radionuclides is available in section 10.4.A of the DG Regulation Manual. For example, aluminum (13) has the radionuclide A1-26.
   Radio Activity	A measurement of the activity of the shipment. For fissile material, the weight of the material in grams or kilograms may be substituted for the radio activity.
   Activity Units	From the drop-down list, select the unit by which the radioactivity was measured. The basic unit must be the becquerel. The drop-down list enables you to select the multiple used; for example: kilo-, mega-, giga-, etc.; for example: kilobecquerel.
   Packaging Type	A description of the type of packaging the substance is contained in. Acceptable packaging types are listed in the appropriate section of the IATA Dangerous Goods Regulation Manual.
   Label Type	From the drop-down list, select the type of label on the package. The label types are as follows: White Yellow Yellow
   Transport Index	A number based on the radiation exposure of a package. This is determined based on the maximum measurement of the radiation in mrem/h at a distance of 1 meter from the package surface (mrem/h is the radioactive dosimeter reading).
   Safety Index CSI	CSI is an abbreviation for Criticality Safety Index. It is a measurement for packages containing fissile material. The measurement is determined by dividing the number 50 by the smaller of the numbers determined using the rules in the IATA Dangerous Goods Regulation Manual.
   Length	The length of the package in metric units.
   Width	The width of the package in metric units.
   Height	The height of the package in metric units.
   Units	The unit of measure used to determine the package's dimensions. Must be a metric unit of measure.
   Surface Reading (mrem/h)	The radioactivity exposure reading of the package's surface. The reading is in mrem/h.
   Physical Form	A description of the physical form of the radioactive substance (liquid, solid, gas, or special).
   Chemical Formula	The chemical formula of the substance.

3. When you have finished editing the data on the Radioactive page, click ITEM at the top of the page. Then click ADD to add the commodity to the grid at the bottom of the page. Click DONE to return to the Warehouse page to ship the package.

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