Service

Service Code

Description

Worldwide Priority Express (WPX)

W

Guaranteed US and International express delivery within 2 to 7 business days.

International Document  

DI

Express delivery of any document to international destinations in 220 countries and territories.

International Document Letter

XI

Express letter delivery to international destinations in 220 countries and territories.

Break Bulk Express

BBX

Consolidation of multiple packages into a single unit for Customs clearance for more efficient multi-package shipping. (This service is displayed as an option on the Warehouse Options screen.)

Service

Description (see dhl.com for details)

Bill Receiver

Allows for billing of shipment charges where the receiver located in the United States accepts responsibility for all charges prior to delivery. The receiver at the destination controls the rates.

On the Bill To tab of the Warehouse page, select Recipient.

Bill Shipper

Allows for billing of shipment charges where the shipper accepts responsibility for shipment charges prior to delivery. The shipper controls the rates.

On the Bill To tab of the Warehouse page, the default value is Prepaid.

Bill Third Party

Allows for billing of shipment charges where a third party located in the United States accepts responsibility for all charges prior to delivery. The third party controls the rates. Can be used with international shipments, but the third party account holder must reside in the United States.

On the Bill To tab of the Warehouse page, select Third Party.

COD (Cash Only)

Available with all domestic services except @Home services.

To select C.O.D. while processing a DHL package on the Warehouse page, click [OPTIONS]. On the Shipment tab, select the COD type and option on the left side, then enter the COD Amount on the right side of the screen. For multi-package shipments, the COD Amount can be different for each package, but the COD type and option must be the same for all of the packages in the shipment.  

COD Options

Select a COD Option from the drop-down list on the Shipment tab of the Options screen as follows:

•COD Fee + Freight

•COD Fee + Invoice Amount

•COD Fee + Invoice Amount + Freight

•Invoice Amount + Freight

•Invoice Amount Only

COD (Cashier's Check or Money Order)

Available with all domestic services.

COD (Check or Cashier's Check)

Available with all domestic services.

COD (Standard)

Available with all domestic services.

Dangerous Goods

International services except Global Mail services> Select the Dangerous Goods tab on the Options screen.

Duties and Taxes Paid

Billing term - Seller is responsible for all transportation, customs clearance, and duties or taxes (a totally prepaid shipment).

The payer of the freight and the duty/Value Added Tax charges must be the same party.

Worldwide Priority Express only. Cannot be combined with Bill Third Party if the third party account number is Transport Collect Payer Controlled (TCPC).

From the Warehouse page, click [OPTIONS], then select Delivery Duty Paid from the DDU/NDS/DDP list.

Delivery Duty Unpaid

Billing term - Seller is responsible for all transportation and customs clearance. The buyer is responsible only for the payment of customs duties/taxes abroad.

From the Warehouse page, click [OPTIONS], then select  Delivery Duty Unpaid from the DDU/NDS/DDP list.

Description of Goods

For use with USPS Return Service Requested Special Services.

From the Warehouse page, click [OPTIONS], then type a description in the Description field.

Global Mail Item Count

Global Mail shipments only - the number of pieces of unstamped mail in the Global Mail bag.

From the Warehouse page, click [OPTIONS], then type the Global Mail item count in the Global Mail Item Count field.

Hazardous Material Service

Next Day Package services or 2nd Day Package service only.

Hold at DHL

Available with all domestic services except Residential Delivery and Saturday Delivery.

From the Warehouse page, click [OPTIONS], then select the Hold at DHL check box.

Liquid Packaging (Lab Pack)

Next Day Package services or 2nd Day Package service only.

Package Content Desc[ription]

Required for all shipments with a Shipment Value Protection (Declared Value) amount greater than $5,000.00.

From the Warehouse page, click [OPTIONS], then enter the description in the Package Content Desc field.

Residential Delivery

Available with all domestic services if allowed by the SPCLSVC.ASC file.

Select the Residential check box on the Receiver tab of the Warehouse page.

Return Service

Available with domestic services.

Saturday Delivery

Only with Worldwide Priority Express, Int'l Document Service services, and Next Day 12:00 pm services and not with Hold at DHL.

From the Warehouse page, click [OPTIONS] , then select the Saturday Delivery check box.

Shipment notification

E-mail notification about the status of the shipment.

From the Warehouse page, click [OPTIONS], then type the e-mail address to which to send the notification e-mail when the package is delivered, delayed, or shipped (sent). The corresponding fields are:

•E-mail on Delivery

•E-mail on Delay

•E-mail on Sent

Shipment value protection

Insures the shipment from the shipping location to the final recipient’s location.

From the Warehouse page, click [OPTIONS], then enter the value to insure in the Declared Value field. Package Content description is required when the amount is greater than $5,000.00.

Delivery Confirmation

Worldwide Priority Express and Int'l Document Service services only.

From the Warehouse page, click [OPTIONS], then select Proof of Delivery in the Delivery Confirmation drop-down list: Signature Required. (Not selecting this option is equivalent to delivery confirmation not required.)

Special Handling

For packages that require special handling.

From the Warehouse page, click [OPTIONS], then select the Additional Handling check box.

Transport Collect

Worldwide Priority Express and Int'l Document Service services only.

USPS Return Service Requested

@Home services only.

From the Warehouse page, click [OPTIONS], then select the USPS Return Service Requested check box.

For BoundPrintedMatter@home services, you do not need to select the USPS Return Service Requested check box because USPS Return Service Requested is automatically applied to all BoundPrintedMatter@home services - this is DHL's rule.

Surcharge

Applies to... (see dhl.com for details)

Delivery Area Surcharge

All domestic service shipments to a destination beyond DHL’s normal delivery area.

Excess Dimension Primary Length (60)

DHL Ground packages with a primary length exceeding 60 inches.

Excess Dimension Secondary Length (30)

DHL Ground packages with a secondary length exceeding 30 inches.

Excess Limit Length plus Girth (165)

DHL Ground packages with a length plus girth exceeding 165 inches.

Excess Limit Primary Length (108)

DHL Ground packages with a length exceeding 108 inches.

Excess Limit Weight (150)

DHL Ground packages weighing greater than 150 pounds.

Fuel

All DHL packages

Multipiece Surcharge

Worldwide Priority Express and Int'l Document Service (Package) only.

Remote Area Service

Worldwide Priority Express and Int'l Document Service shipments to a destination beyond DHL's normal delivery area.

Security Charges

Worldwide Priority Express and Int'l Document Service shipments destined to Iraq or Afghanistan.