The following DHL Global services and Special Services are supported. See DHL online documentation for complete descriptions.
•U.S. Origin Domestic Shipments •U.S. Origin International Shipments •Europe and Asia/Pacific Time Definite Services •Europe and Asia/Pacific Day Definite Services •Special Services included as Parcel options •Other supported surcharges Note: Support for the services listed in the following table depends on the particular country serviced by DHL Global. Check with your DHL representative to determine which services are supported for which countries.
Recent Update: DHL Global - Brexit Compliance Updates 2021
After Brexit, which is effective starting on January 1, 2021, the United Kingdom is not a part of EU.
Brexit Compliances Updates
•Shipment movement between the United Kingdom and EU or vice versa will be treated as an international shipment and customs declarations are required. • A Commercial Invoice data will be required to pass electronically between the United Kingdom and EU.
• The following changes are updated for a ‘No Deal’ Brexit:
▪ The service code of ‘DHL Express Worldwide (Document)’ is updated from DOX to DOC.
▪ The DHL Express Worldwide (ECX) and DHL Economy Select Non-Dutiable (ESU) services will no longer be used for the shipping between the United Kingdom and EU countries.
▪ For all the Dutiable/Non-Dutiable shipments between the United Kingdom and EU or vice versa, a Payor will be required to pay the duties and taxes for customs clearance and billing purposes. And for ‘Documents Only’ shipments, a Payor still will no longer pay the duties and taxes.
• The Commercial Invoice and Certificate of Origin Reports will be generated for the non-document shipments between the United Kingdom and EU or vice versa.
U.S. Origin Domestic Shipments
Parcel supports the following DHL Express services for Domestic shipments from US origin locations:
•DHL Domestic Express U.S. Origin International Shipments
Parcel supports the following DHL Express services for International shipments from US origin locations:
•DHL Express Envelope •DHL Express Worldwide •DHL Express Worldwide Documents
See the following table for service codes and descriptions of these services.
Time Definite services
Parcel supports the following Time Definite DHL Express services for Domestic and International shipments:
Service Name in Parcel
|
Service Code
|
Service Type
|
Description
|
DHL Express 9:00 Dutiable
|
TDE
|
Domestic/
International
|
International express shipping of dutiable shipments with delivery before 9 AM on the next possible business day.
|
DHL Express 9:00 Non Dutiable
|
TDK
|
Domestic/
International
|
International express shipping of non-dutiable shipments with delivery before 9 AM on the next possible business day.
|
DHL Express 10:30 Dutiable
|
TDM
|
Domestic/
International
|
International express shipping of dutiable shipments with delivery before 10.30 AM in the USA, Canada, and Mexico (only available to specific areas).
|
DHL Express 10:30 Non Dutiable
|
TDL
|
Domestic/
International
|
International express shipping of non-dutiable shipments with delivery before 10.30 AM in the US, Canada, and Mexico (only available to specific areas).
|
DHL Express 12:00 Dutiable
|
TDY
|
Domestic/
International
|
International express shipping of dutiable shipments and documents with delivery before 12 noon (only available to specific areas).
|
DHL Express 12:00 Non Dutiable
|
TDT
|
Domestic/
International
|
International express shipping of non-dutiable shipments and documents with delivery before 12 noon (only available to specific areas).
|
DHL Domestic Express
|
DOM
|
Domestic
|
Express shipping of goods and documents within national borders.
|
DHL Express Envelope
|
XPD
|
Domestic/International
|
Door -to-door delivery of documents up to 0.25 kg by end of next business day – document contents only. Available from specific countries to non-dutiable delivery locations.
Caution: Parcel does not support multi-piece DHL Express Envelope shipments. Parcel validates that this type of DHL Global shipment is single-piece and, if not, returns an error message.
|
DHL Break Bulk Express
|
BBX
|
International
|
DHL Break Bulk Express (Service Code BBX) is an international express door-to-door delivery service enabling bulk shipments to clear customs as a single unit for delivery to multiple addresses within a single destination country, customs union, or free trade block. BBX consolidates multiple child shipments into a single dutiable master shipment under a single Shipment Air Waybill. Following customs clearance of this single Air Waybill, the master shipment is separated into its component child shipments and each of these child shipments is then forwarded to its final destination.
Note: For more information, see the following Help Topic: Break Bulk Express (BBX).
|
DHL Express Worldwide
|
EWW
|
International
(ECX )
|
International express shipping within all European Union (EU) and Asia/Pacific countries with delivery before 6 PM on the next possible business day.
Note: Parcel validates that shipments of this type that are within all Europe and Asia Pacific countries.
|
Domestic/International
(WPX)
|
International express shipping of dutiable shipments outside the European Union with delivery before 6 PM on the next possible business day.
|
Domestic/International
(DOX)
|
International express shipping of non-dutiable documents with delivery before 6 PM on the next possible business day for U.S., Europe and Asia/Pacific origins.
|
Note: Parcel internally sets the ECX, WPX, or DOX service codes appropriately, depending on conditions specified for Break Bulk Express (BBX) child shipments. See the Help topic DHL Global - Break Bulk Express.
|
Note: Some services listed and described in the previous table are available only to specific areas and have maximum weight and size restrictions. Contact your DHL Account Manager for further details concerning these limitations and restrictions.
Europe and Asia/Pacific Origins
Parcel supports the following Time Definite DHL Express services for domestic shipments from Europe and Asia Pacific Origins:
Service Name in Parcel
|
Parcel Service Code
|
Service Type
|
Description
|
DHL Domestic Express 8:00
|
DOM
|
Domestic
|
Domestic express service with early delivery before 8 A.M.
|
DHL Domestic Express 9:00
|
DOK
|
Domestic
|
Domestic express service with early delivery before 9 A.M.
|
DHL Domestic Express 10:30
|
DOL
|
Domestic
|
Domestic express service with delivery before 10 A.M.
|
DHL Domestic Express 12:00
|
DOT
|
Domestic
|
Domestic express service with delivery before 12 Noon (12 P.M.)
|
Note: For printer support for the services listed in the previous table, see the DHL Global Overview topic.
Europe and Asia/Pacific Day Definite services
Parcel supports the following Day Definite DHL Express services for Domestic and International shipments:
Service Name in Parcel
|
Parcel Service Code
|
Service Type
|
Description
|
DHL Domestic Economy Select
|
DES
|
Domestic
|
Domestic transport of shipments of overall weight up to 3,000 kg with delivery the next business day.
|
DHL Economy Select Dutiable
|
ESI
|
International
|
International economy shipping to supported countries.
|
DHL Economy Select Non Dutiable
|
ESU
|
International
|
International road shipping within the European Union.
|
Special Services included as Parcel options
Note: The following special services are configurable on the Parcel Warehouse Options screen.
For Special Service...
|
Use field as follows ...
|
Description
|
Saturday Delivery
|
Select (check) the Saturday Delivery check box on the Warehouse Options screen.
|
Delivery on a Saturday.
|
Saturday Pickup
|
Select Saturday pick-up type from the Saturday Pickup drop-down list on the Warehouse Options screen.
|
Pick-up on a Saturday.
|
Neutral Delivery
|
Select (check) the Neutral Delivery check box on the Warehouse Options screen.
|
Neutral Delivery is a Special Service offered by DHL that is available with all international dutiable shipments.
Neutral Delivery allows a shipper to conceal the declared customs value of a shipment from the consignee. The Importer of Record receives the Commercial Invoice with the actual declared customs value. The destination duties and taxes are billed to the Importer of Record. The shipment is delivered directly to the consignee. The only document the consignee receives is a copy of the waybill with no indication of the declared customs value.
Both the Importer of Record and the consignee must reside in the same country or economic region (for example, the European Union), and that country or region must be approved by DHL for inbound Neutral Delivery. The commodity being shipped must be for permanent export.
Note: For more information, see the following Help Topic: Processing Neutral Delivery Shipments.
|
Adult Signature
|
Select from the Signature Services drop-down list on the Warehouse Options screen.
|
The surcharge for automatic delivery confirmation with a printed copy of the adult recipient's signature.
Note: The adult must be the minimum age for the country in which the package is being delivered (minimum adult age varies by country).
|
Delivery Signature
|
Select from the Signature Services drop-down list on the Warehouse Options screen.
|
The driver must obtain a signature on successful package delivery.
|
No Signature Required
|
Select from the Signature Services drop-down list on the Warehouse Options screen.
|
Allow the driver to leave the package without obtaining a signature of any sort.
|
Dangerous Goods EQ
|
Configure on standard DHL Dangerous Goods/Hazmat tab on the Warehouse Options screen.
|
Delivery of goods that fall under Excepted Quantities (EQ) as defined by the applicable dangerous goods regulations.
|
Full Dangerous Goods
|
Configure on standard DHL Dangerous Goods/Hazmat tab on the Warehouse Options screen.
|
Delivery of goods that fall under the applicable dangerous goods regulations.
|
Insurance
|
Select the Insurance check box, and then fill in the insurance amount in the text box on the Warehouse Options screen.
|
The shipment is insured for a given amount.
|
Duties & Taxes Paid
|
Select a supported type from the Duties & Taxes Paid drop-down list on the Warehouse screen International tab.
|
Seller is responsible for all transportation, customs clearance, and duties or taxes (a totally prepaid shipment), subject to the following conditions:
•The payer of the freight and the duty/Value Added Tax charges must be the same party. •Worldwide Priority Express only. Cannot be combined with Bill Third Party if the third party account number is Transport Collect Payer Controlled (TCPC). |
Dry Ice
|
Enter dry ice weight in kilograms in the Dry Ice Weight field on the Package sub-tab of the Warehouse Options screen Dangerous Goods tab.
|
Can be shipped alone or used as packing material for other hazardous materials or dangerous goods.
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