Service Name in Parcel

Code

Description

UPS Express Early®

CEAM

Next day delivery by 8 a.m. to most cities or most other Canada destinations by 8:30 a.m.

Saturday delivery by 10:30 a.m available.

UPS Express®

CEXP

Next day delivery to most Canada destinations by 10:30 a.m.

Saturday delivery by noon available.

UPS Express Saver®

CEXS

Next day delivery to most metropolitan Canada destinations by noon.

Saturday delivery by 1:30 p.m. available.

UPS Expedited®

CEXD

Delivery by the second business day to most metropolitan Canada destinations.

UPS StandardSM

UPS Standard Ground Break Single-Piece

CSTB

Scheduled day-definite ground delivery in two to six days to destinations within Canada.

UPS Standard Ground Break Multi-Piece

CSTG

UPS Standard Single-Piece

CSTS

UPS Standard Multi-Piece

CST

Service Name in Parcel

Code

Description

UPS Express Early® to US

UEAM

Next day delivery to major U.S. cities by 8 a.m., most other U.S. destinations by 8:30 a.m.

Saturday delivery available to many U.S. destinations.

UPS Express® to US

UEXP

Next day delivery to most U.S. destinations by 10:30 a.m.

Saturday delivery available to many U.S. destinations.

UPS Expedited® to US

UEXD

Delivery in two business days to most U.S. destinations.

UPS 3 Day Select® to US

UTDS

Delivery in three business days to most U.S. destinations.

UPS StandardSM to US

UPS Standard Single-Piece to US

USTD

Scheduled day-definite delivery to the 48 contiguous states.

UPS Standard Mutli-Piece to US

USTS

Service Name in Parcel

Code

Description

UPS Express® to Mexico

MEXP

Next day delivery to major Mexico cities by 2 p.m. for envelopes. For dutiable packages, delivery is in two business days.

UPS Expedited® to Mexico

MEXD

Delivery in three business days to most Mexico destinations.

Service

Code

Description

UPS Worldwide Express Plus®

WEPP

Delivery to major cities in 18 European countries by 9 a.m. second business day.

Saturday delivery available to UK and Germany.

UPS Worldwide Express®

WEXP

Next business day delivery by 10:30 a.m. to over 290 cities in Europe; second business day by 10.30 a.m. to major cities worldwide.

Saturday delivery available to UK and Germany.

UPS Worldwide Expedited®

WEXD

Worldwide delivery in three plus business days.

UPS Worldwide Express SaverSM

WEXS

Next business day delivery by end of day to the U.S. and Mexico; second business day delivery by end of day to major cities in Europe; day-definite delivery by end of business day to other countries, depending on destination.

UPS Worldwide Express FreightSM

IEXF

Guaranteed, end-of-day door-to-door service for palletized shipments over 150 pounds for International shipments.

Service

Description

Direct Delivery Only

Direct Delivery Only is a contract service that must be enabled in the Shipper Defaults and then selected on a per shipment basis at time of ship.

Ensures a package is delivered to the residential or commercial address provided by the sender. This service prevents recipients' packages from being redirected or rerouted when recipients are absent. This option applies to the Ship To address on the shipping label.  

Notes:

•'Direct Delivery Only' checkbox appears in Shipment Tab, only when 'UPS Direct Delivery Only' checkbox is enabled in UPS CA - Shipper Default - Defaults Tab and vice versa.  

•Direct Delivery Only packages by default do not require a signature. So unless the sender separately specifies a Signature Required option for shipment delivery, these packages are eligible for Driver Release or Letter Box Release where available.

Carbon Neutral

For a surcharge, UPS offers a carbon neutral shipping option. When this option is selected, the surcharge pays for UPS to purchase certified carbon (CO2) offsets that balance out the emissions produced by the transportation of the shipment This option enables shippers and recipients to demonstrate  their commitment to reducing the climate impact of emissions.

UPS International Returns

This service enables a package recipient to obtain an international return label and commercial invoice with an outbound shipment via e-mail or local post or from the UPS driver picking up the package.

International Dry Ice

UPS allows international dry ice shipments from a Canada origin.This service requires a contract with UPS.

Additional Handling

For packages that require additional handling (for example, over 70 lbs).

To select Additional Handling while processing a UPS package on the Warehouse page, click [OPTIONS], then select the Additional Handling check box on the Shipment tab.

Note: Effective December 26, 2016, the Additional Handling Surcharge will apply to any package with the longest side exceeding 48 inches (instead of 60 inches as previously) for all Ground, Air and International packages.

C.O.D.

Available for shipments within Canada or to the United States. There are two types of C.O.D:

•UPS Express™ C.O.D. - It is available for shipments within Canada. The customer cheques or money orders are returned overnight.

•Regular C.O.D. - It is the standard return of payment.

To select regular C.O.D. while processing a UPS package on the Warehouse page, click [OPTIONS]. On the Shipment tab, select the COD Payment Type and COD Options on the left side, then enter the COD Amount on the right side of the screen. For multi-package shipments, the COD Amount can be different for each package, but the COD type and option must be same for all of the packages in the shipment.

To select Express C.O.D. while processing a UPS package on the Warehouse page, click [OPTIONS]. On the Shipment tab, select the Express C.O.D. check box, then enter the COD Amount on the right side of the screen.

Declared Value

For packages valued at more than $100 (UPS automatically insures packages up to $100). Maximum amount to be declared vary by service and contents.

While processing a UPS package on the Warehouse page, click [OPTIONS], then enter Declared Value amount on the Shipment tab.

Delivery Confirmation

With or without regular signature or adult signature (Adult is at least 19 years old in Canada, 21 years everywhere else). Confirmations are printed on a statement and sent on a weekly basis.

While processing a UPS package on the Warehouse page, click [OPTIONS], then select a value from Delivery Confirmation list box.

E-Mail Notification

E-mail notification about the status of the shipment. You can specify an e-mail address to whom a notification would be send when the shipment is delivered, delayed, or sent.

While processing a UPS package on the Warehouse page, click [OPTIONS], then enter the e-mail address in the E-mail on Delivery, Delay, and Sent fields.

Large Package

The Large Package surcharge applies to Canada domestic and Canada to U.S. packages measuring greater than 130 inches in length plus girth up to the maximum of 165 inches in length plus girth [length + (2 x width) + (2 x height)] regardless of actual weight (maximum actual weight is still 150 lbs).  

While processing a UPS package on the Warehouse page, click [OPTIONS], then select the Large Package check box on the Shipment tab.

Proactive Response

Contract service - provides 24x7 monitoring of Express and Worldwide Express service packages and letters throughout the UPS system. Any deviation in their normal handling will be identified as 'at risk'. Once a package is identified as being 'at risk', a UPS Customer Service Representative will investigate and attempt to resolve any service issues.

After your contract to use Proactive Response is activated, you must select the Proactive Response check box (shipper default key) in the Configuration tool (UPS Shipper Defaults > Defaults page).

While processing a UPS package on the Warehouse page, click [OPTIONS], then select the Proactive Response check box on the Shipment tab. The text PRO prints on the shipping label.

Residential Delivery

Delivery to a residence including a business operating out of a residence that does not have an entrance open to the public. Not available with UPS Express™ Early A.M.®.

While processing a UPS package on the Warehouse page, click the Residential check box on the Receiver tab.

Saturday Delivery

Available for the following locations:

•Canada with Express Early A.M., Express, and Express Saver.

•U.S. with Express Early A.M. and Express.

•United Kingdom and Germany with Worldwide Express Plus and Worldwide Express.

To select Saturday Delivery while processing a UPS package on the Warehouse page, click [OPTIONS], then select the Saturday Delivery check box on the Shipment tab. The shipping service must be eligible for Saturday Delivery.

Saturday Pickup

To select Saturday Pickup while processing a UPS package on the Warehouse page, click [OPTIONS], then select the Saturday Pickup check box on the Shipment tab. The shipping service must be eligible for Saturday Pickup.

Shipper Paid Insurance

If you use Freight Collect or Third Party billing for shipments with a Declared Value, you can have the Declared Value charges billed to the shipper and still have the freight charges billed to third party or as Freight Collect.

While processing a UPS package on the Warehouse page, click [OPTIONS], then select the Shipper Paid Insurance check box on the Shipment tab.

World Ease™

Applies to the following:

•For international shipments only (including the United States and Mexico destinations).

•For grouping two or more shipments destined for one import country into one master shipment. This facilitates consolidated customs clearance in the import country. Use for shipments destined to different locations within the same country or for shipments destined to different countries within the European Union.

UPS Exchange Collect

Improve your cash flow and reduce the risk of doing business with international trading partners.

By contract with UPS only, it allows you to require payment for the value of international packages before they are delivered. You can charge the consignee or buyer a percentage of the Exchange Collect service fee. A payment demand e-mail is sent to the buyer. You receive an e-mail when UPS receives payment from the buyer.

While processing a UPS package on the Warehouse page, click [OPTIONS], then select the UPS Exchange Collect check box.

UPS Returns™

A variety of options for Canada customers to easily return packages. UPS Returns provide an easy way to handle return shipments within Canada. While processing a UPS package on the Warehouse page, click [OPTIONS], then select the Returns check box.

Returns Plus

Sends a UPS driver to the customer with a return label in hand. While processing a UPS package on the Warehouse page, click [OPTIONS], then select the Returns Plus check box.

Customer Charge Type

The charge may be specified as a percentage of total cost, or as a fixed value.

From the Warehouse page, click [OPTIONS] and select Percentage or Fixed from Customer Charge Type list box.

Customer Charge

From the Warehouse page, click [OPTIONS].

If you selected Percentage in the Customer Charge Type list, then type the percentage of the total cost as a whole number. Do not type a percent symbol.

If you selected Fixed in the Customer Charge Type list, then type the value in the Customer Charge text box.

Surcharge

Applies to...

Additional Handling

•Items not fully encased in an outside shipping container or items encased in container made of metal or wood.

•Any package that exceeds 60 inches or 152 cm in length.

•Any package weighing more than 70 lbs.

•Any package requiring special handling at UPS's discretion.

Extended Area

For delivery to certain extended points in Canada and internationally.

Fuel

All packages.

Large Package

Canada domestic and Canada to U.S. packages measuring greater than 130 inches in length plus girth up to the maximum of 165 inches in length plus girth [length + (2 x width) + (2 x height)] regardless of actual weight (maximum actual weight is still 150 lbs).