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BluJay Solutions Parcel 21.1.0 - User Guide

Navigation: Menus > Track

Track - Viewing Tracking Details

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After you track a shipment on the Track screen, the application attempts to retrieve updated information about the shipment's status in the form of a list sorted by Tracking Number. You can click the Tracking Number hyperlink for the package to view detailed package and tracking information for that shipment. Activate the check box next to the Tracking Number to activate the buttons along the bottom of the screen to perform additional functions.

The Shipment Details screen contains details such as Tracking Number, Carrier, Service, Company Name, Delivery Date, Ship From Information, Ship To Information, Shipment Type, and Status.

Use the buttons at the bottom of the Shipment Details screen as follows:

Click this button...

To...

E-MAIL

Email labels and documents to the returnee in case of return shipments. A pop window appears where you can choose the email addresses to whom an Email needs to be send. You can choose to send either of the following in the Email notification:

Labels only

Documents only

Both label and documents

CLOSE

Close the shipment.

PRINT

Print Shipment Details.

TRACK

Track the shipment again.

VOID

Void the shipment. You cannot void shipments after they have been closed. You can void only those shipments that you processed.

CONFIRM

Confirm the shipment if it is a Trans-border Distribution shipment.

LABEL

View the shipping label in a new browser window.

BILL OF LADING

View the Bill of Lading for LTL or TL shipments.

Note: The buttons that are enabled (not grayed out) depend upon your role's permissions as assigned by your application administrator.

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