Track - Viewing Tracking Details |
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After you track a shipment on the Track screen, the application attempts to retrieve updated information about the shipment's status in the form of a list sorted by Tracking Number. You can click the Tracking Number hyperlink for the package to view detailed package and tracking information for that shipment. Activate the check box next to the Tracking Number to activate the buttons along the bottom of the screen to perform additional functions.
The Shipment Details screen contains details such as Tracking Number, Carrier, Service, Company Name, Delivery Date, Ship From Information, Ship To Information, Shipment Type, and Status.
Use the buttons at the bottom of the Shipment Details screen as follows:
Click this button... |
To... |
Email labels and documents to the returnee in case of return shipments. A pop window appears where you can choose the email addresses to whom an Email needs to be send. You can choose to send either of the following in the Email notification: •Labels only •Documents only •Both label and documents |
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CLOSE |
Close the shipment. |
Print Shipment Details. |
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TRACK |
Track the shipment again. |
VOID |
Void the shipment. You cannot void shipments after they have been closed. You can void only those shipments that you processed. |
CONFIRM |
Confirm the shipment if it is a Trans-border Distribution shipment. |
LABEL |
View the shipping label in a new browser window. |
BILL OF LADING |
View the Bill of Lading for LTL or TL shipments. |
Note: The buttons that are enabled (not grayed out) depend upon your role's permissions as assigned by your application administrator.