BluJay Solutions Parcel 21.1.0 - User Guide
Track - By Status |
Scroll |
To Track a Shipment By Status, do the following:
1.Click the Track menu and select Status.
2.Search for the shipment you want to track by first completing the boxes at the top of the page.
Use this box... |
To do this... |
Tracking Number |
If you know the tracking number of the shipment you want to track, type the tracking number. This is the quickest way to locate a specific shipment. If you entered a tracking number on the Welcome page, it appears in this box automatically and is searched automatically. If the package is found, it appears in the results section on the lower part of this page. |
Carrier |
If you want to display all of the shipments processed with a specific carrier, select that carrier from the list. You can further refine the results by completing other boxes on this page. The default carrier is established in your profile. |
Location |
To display shipments that were shipped from/received at a specific location within your organization, select the location from the list. The location that appears by default is established in your profile. |
From Date / To Date |
To display shipments that were processed or received within a specific time frame, type the date range or use the calendar to select the dates. |
Reference Number / Equals |
If you have a reference number for the shipment you want to track, type that number. You can select the type of reference number from the list and use the Equals box to type the number. |
Where / Equals |
You can define a 'where clause' to display shipments which satisfy certain criteria. In the Where list, select the data type, then type the corresponding information about the shipment you want to track in the Equals box. For example, to search for a shipment that was shipped to a specific customer, select 'Ship To' in the Where list, then type the customer's name or customer ID in the Equals box. In some cases, the Equals box will contain a list of values that you can select from (for example, if you selected 'Status' in the Where list, the Equals list contains all available status values). So, if you want to display shipments whose status is Late, select 'Status' in the Where list, then select 'Late' in the Equals list. |
3.Click [SEARCH] to search for shipments that match the information you entered. If no shipments that match the information can be found, a message is displayed at the top of the page. Otherwise, the matching shipments appear in the Search Results section in the lower part of the page.
Note: The number of records that appear in the first window is a setting in your profile.
- or -
Click [CLEAR] to clear the boxes to begin a new search.
4.In the Search Results list, locate the shipment you want to track:
•You can sort the results by clicking the column labels.
•If there are more results than can fit on the page, use the right arrow to view the next pages. Then use the left arrow to go back to the previous pages.
•If the tracking number appears, you can click it to display more detailed information about the shipment in a separate page.
5.Once you have located the shipment you want to track, view its status from the last time you tracked the shipment in the Status column. To update the status, see the next Step.
Status |
Definition |
Delivered |
The shipment has been delivered on time successfully. |
Delivered-Late |
The shipment has been delivered past the original delivery date and time commitment. |
Exception |
The shipment was refused at delivery or it arrived damaged. Packages with this status are included in applicable search results for ten days following the expected delivery date. |
Hold |
The shipment is being held at a location (for example, the Post Office) for the recipient to pick it up. |
In Transit |
The shipment is en route to delivery. |
Late |
The shipment has not yet been delivered and it is now past the committed delivery date and time. |
Lost |
The shipment cannot be located. |
Picked Up |
The shipment has been picked up at the mail zone station and is en route to the mail room where it will be shipped and staged for carrier pickup. |
Received |
The shipment has been received in the mail room at the recipient's company. |
Staged |
The shipment is in the stage location ready to be picked up by the carrier for delivery to the recipient. |
Voided |
The shipment has been cancelled/deleted. |
6.You can use the buttons at the bottom of the screen to perform different tasks on selected shipments in the Search Results list. To select a shipment in the Search Results list, select the checkbox in the far-left column for that shipment.
Note: If your role does not permission to perform a certain operation, a permission denied message will appear after you click the button.
Use this button... |
To... |
E-Mail the details. Upon clicking [E-MAIL] a window opens where you can specify the email addresses to which the label, and documents (in case of international shipment) can be sent. |
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VOID |
Void the selected shipment. You cannot void shipments after they have been closed. |
EDIT |
Edit the selected shipment. |
CONFIRM |
Not currently supported. Confirm the selected shipment. |
LABEL |
Print the label for the selected shipment. If the package has not shipped yet (is in picked up or staged status), the license plate prints. |
BILL OF LADING |
Print the Bill of Lading for LTL or TL shipments. |
DOCUMENTS |
View/Print the documents associated with the selected shipment if it is an international shipment. |
TRACK |
Track the selected shipment. This [TRACK] is enabled only for shipments that have been received in the Warehouse or uploaded to the carrier. Click the tracking number hyperlink of the package to view more information. This will update the status of the shipment if the status has changed since the last time you tracked the shipment. The status field for the package in the SOR database is updated accordingly. Any notifications configured on your system are also performed. |
