You can track shipments for any supported carrier that provides tracking information. The mechanism Parcel uses to retrieve tracking information depends upon the carrier and service. For most carriers, Parcel interfaces with the carrier's server or web-based API to retrieve tracking information. Some services, however, provide files containing the tracking information. Parcel downloads these files so they can be tracked from this page.

Setting up tracking with FedEx and UPS

To set up tracking with FedEx and UPS, you first need to set up accounts on their respective servers that are used for this function as follows:

•For versions of the FedEx Ship Manager Server (FSMS) earlier than v. 8.4, tracking requests for FedEx shipments are routed through the FSMS and require a FedEx account on this server. For FSMS v. 8.4 and later, tracking of FedEx shipments is done using FedEx Web Services. To access tracking functionality via FedEx Web Services, you need to set up an account and obtain the required login information. For more information on this, see the following FedEx Web page: http://fedex.com/us/developer/product/solutions.html

•Tracking UPS shipments requires UPS Online Tools. To access tracking functionality via UPS, you need to download (free) UPS Online Tools and set up the required login. For more information on this, see the following UPS Web page: http://www.ups.com/e_comm_access/toolintro?loc=en_US

After you have set up these accounts and supplied the necessary account information when configuring the carrier, Parcel accesses these respective methods to return the requested tracking information in the form of .xml files which are then used to provide tracking reports.

Tracking Methods

You can track shipments in Parcel by the following methods:

•Using the Track menu to:
- Track shipments by Status

•Setting up a Track task with the Scheduler (for batch or "bulk" tracking by carrier and service)