FedEx - Processing a Shipment - Selecting Special Service Options |
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To apply Special Services to a shipment with a FedEx carrier, follow the below steps:
1.Complete the required information on the Warehouse page for a package. Select FedEx in the Carrier list, and then pick an appropriate service.
2.Click [OPTIONS] to display the Warehouse Options screen.
The Shipment tab is selected by default with two sections Shipment Level Options and Package Level Options. Complete the fields as follows: |
Common subsection:
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Admissibility Package Type |
From the list, select the admissibility package type that you want to use as the default as follows. The admissibility package type is required for all FedEx Express shipments to Canada. |
USMCA Role |
Describes the USMCA Status role of the shipper. The availability of the statuses is determined by the origin and destination pair. From the list, select the USMCA Role. The values available for selection are: • Agent • Exporter • Importer • Producer |
Delivery on Invoice Acceptance |
Delivery of the shipment on Invoice Acceptance. The shipping service must be eligible for Delivery on Invoice Acceptance. |
Freight to Collect |
Delivery of the shipment on Freight to Collect. The shipping service must be eligible for Freight to Collect. When set to Y, indicates the Freight to Collect special handling service. |
Inside Delivery |
The surcharge for freight service shipments that need to be delivered inside a building. Inside Delivery often includes unpacking and assembling of the shipment (and removal of old equipment if requested). |
Inside Pickup |
Inside pickup is intended for customers who do not have the necessary equipment to move shipments to the loading area. FedEx moves shipments from positions beyond the pickup site which are directly accessible from the curb and are no more than 50 feet inside the outermost door. |
Customer Charge Type |
From the drop-down list, select the type of customer charge: • Fixed – The charge is a fixed amount • Percentage – The charge is a percentage of the total charge for the shipment |
Customer Charge |
Type the fee that will be added to every order as two decimal percent or currency value without the currency symbol; for example, if the Customer Charge Type is Fixed (see following row) and the customer charge is £1.00, type 1.00 without the currency symbol; if the Customer Charge Type is Percentage, and the charge is 10% of the total charge for a shipment, type 0.10 |
Nota Fiscal Number |
Type the Nota Fiscal Number of the FedEx shipment. |
E-mail on Delivery |
E-mail notification about the status of the shipment. You can specify an e-mail address to which to send an e-mail when the shipment is delivery. |
E-mail on Delay |
E-mail notification about the status of the shipment. You can specify an e-mail address to which to send an e-mail when the shipment is delayed. |
E-mail on Sent
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E-mail notification about the status of the shipment. You can specify an e-mail address to which to send an e-mail when the shipment is sent. |
Purpose of Shipment |
From the drop-down list, select the purpose of shipment. Purpose of shipment prints on Commercial Invoice (CI) when valid values are entered. The valid values are: •Sold (not a valid option for the Pro forma Invoice) •Not Sold •Gift •Sample •Repair and Return •Personal Effects |
Recipient IRS EIN |
Type the Recipient IRS EIN of the FedEx shipment. Recipient’s tax identification number which may be the number for the Internal Revenue Service (IRS) (Obsolete Value) Employer Identification Number (EIN), Value Added Tax (VAT), Economy Operator Registration and Identification Number, or other import identification number depending on the country of destination. Prints on the commercial invoice (CI) and/or on the International Master Air Waybill (MAWB). |
RMA Number |
Type the RMA Number of the FedEx shipment. If used, the RMA number is printed on the label and uploaded to FedEx systems. It is then available for tracking and will be included on the customer invoice. |
Saturday Delivery |
Delivery of the shipment on a Saturday. The shipping service must be eligible for Saturday Delivery. |
Saturday Pickup |
Pickup of the shipment on a Saturday. The ship date must be a Saturday. |
Department |
Type the Department Number of the FedEx shipment to print in the shipping label as reference Indicator. |
Shipment ID Number |
Type the Shipment ID Number of the FedEx shipment. Use this field only for shipments of two or more packages to the same Recipient. This field cannot be used for tracking. You can use this field in the same transaction with Fields 3001 (Shipment Purchase Order Number), 3002 (Shipment Invoice Number), and 3003 (Shipment Customer Reference Information). |
B13A Filling Options subsection:
In this subsection, enter the FedEx B13A (the Canada Export Declaration Form) details for Canada Export shipment.
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B13A Filling Options |
From the drop-down list, select the required B13A filling options for all FedEx Express® International shipments outbound from Canada that are not destined to the United States, U.S. Virgin Islands, or Puerto Rico. The values available for selection are: • B13A Filling Electronically • B13A Summary Reporting • Manual B13A Required • No B13A Required |
Export Permit Number |
Type the Canada Export Permit Number. Note: If you select 'No B13A Required' option from B13A Filing Option drop-down list, you may enter a Canada export permit number as well (optional). |
Container Number |
Type the Canada Export Container Number. |
FedEx® Collect on Delivery (C.O.D.) subsection:
In this subsection, enter the FedEx collect on delivery details for your shipment. If you request FedEx to obtain payment from the recipient at the time the shipment is delivered, an additional surcharge is applied.
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COD Payment Type |
From the drop-down list, select the COD Payment Type. FedEx collects payment upon delivery and transmits collected payments to the shipper. Available for shipments within Canada or to the United States. This is a mandatory field. The values available for selection are: • Any • Cash Only • Company Check • Guaranteed Funds • Personal Check |
COD Options |
From the drop-down list, select the COD options to added to transportation charges details. The values available for selection are: • Cod Surcharge • Net Charge • Net Freight • Total Customer Charge |
COD Reference Indicator |
From the drop-down list, select the required COD information to be added to the return C.O.D label. The values available for selection are: • Invoice • PO • Reference • Tracking |
FedEx® Returns subsection:
In this subsection, enter FedEx Returns shipment details for your shipment.
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International Returns Special Instructions |
Type the International Returns Special Instructions of the FedEx Returns shipment. |
Returns Instructions Language |
From the drop-down list, select the required Returns Instructions Language of the FedEx Returns shipment. |
Associated Outbound Shipment Tracking Number |
Type the Associated Outbound Shipment Tracking Number of the FedEx Returns shipment. The tracking number of the outbound shipment with which the return shipment is to be associated. Applies only to Print Return Label shipments. Association of a return shipment must be either: • The master of an outbound (non-returns), non-distribution shipment. • A single-piece outbound (non-returns) shipment. |
Associated Outbound Shipment Ship Date |
Type the Associated Outbound Shipment Ship Date of the FedEx Returns shipment. Ship Date of the shipment with tracking number provided in Field Associated Outbound Shipment Tracking Number. *Required if this field Associated Outbound Shipment Tracking Number contains values. Used in creating the association by tracking number of the return shipment to the outbound shipment. Must be a valid date. Format: YYYYMMDD (For example, July 1, 2012 is coded as 20120701). |
URL Expiration Date |
Type the URL Expiration Date of the FedEx Returns shipment. |
Merchants Notification Email Language |
From the drop-down list, select the required Merchants Notification Email Language of the FedEx Returns shipment. |
Returning Party Email |
The email address of the party that will be receiving the email label and/or returning the package. |
Email Address URL |
Type the Email Address URL of the FedEx Returns shipment. |
Returning Party Email Message |
Type the Returning Party Email Message of the FedEx Returns shipment. |
Merchant Contact Phone |
Type the Merchant Contact Phone Number of the FedEx Returns shipment. Phone number of the receiving merchant; may be different than Recipient Phone Number). Phone number length must be 10 numeric characters (for example, 9015551212). |
Return Services |
From the drop-down list, select the required Return Services. The values available for selection are: • Email Returns • Online Returns • Print Label |
Customs Processing Reason Description |
Type the Customs Processing Reason Description of the FedEx Returns shipment. |
Customs Processing Type |
Reason provided to Customs for recovery of Duties and Taxes. The description listed with each value will print on the CI. This is used in clearance processing of both the outbound and return international commodity shipments. *Required for processing international (cross-border) commodity return shipments. |
Return clearance |
From the drop-down list, select ‘Yes’ or 'No' to indicate whether or not the customer requested special Returns Clearance processing on the shipment. |
Returns Shipper Notification Language |
From the drop-down list, select the required Returns Shipper Notification Language. |
Package Level Options Common subsection:
In this subsection, enter the package level options common details for your shipment.
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Additional Handling |
Shipment requires extra handling. |
COD Amount |
FedEx collects payment upon delivery and transmits collected payments to the shipper. Available for shipments within United States. C.O.D. payment options include the following: •Any •Cash Only •Company Check •Guaranteed Funds •Personal Check While processing a FedEx packages on the Warehouse page, click the OPTIONS button. On the Shipment tab, select payment type from the C.O.D. type list, select the C.O.D. option on the left side, then enter the C.O.D Amount on the right side of the screen. For multi-package shipments, the COD Amount can be different for each package, but the COD type and option must be the same for all of the packages in the shipment. |
IPD Customer Invoice Number |
Type the IPD Customer Invoice Number of the FedEx shipment. |
Declared Value |
The value of the shipment for insurance purposes. The value entered should be in local currency of the origin currency. For example, for a Mexico origin, the value should be in Pesos. |
Customer Reference |
Type the customer reference number for each shipment on the FedEx shipping label and in the FedEx upload file. |
Customer reference type |
From the drop-down list, select the required Customer reference Type. The values available for selection are: • Customer reference number • Invoice number • Purchase Order Number |
Purchase Order Number |
Type the purchase order number for each shipment on the FedEx shipping label and in the FedEx upload file. |
Purchase order number type |
From the drop-down list, select the required Purchase order number Type. The values available for selection are: • Customer reference number • Invoice number • Purchase Order Number |
Sales Order Number |
Type the sales order number for each shipment on the FedEx shipping label and in the FedEx upload file. |
Sales order number type |
From the drop-down list, select the required Sales order number Type. The values available for selection are: • Customer reference number • Invoice number • Purchase Order Number |
Dry Ice Weight (In KGS) |
Type the weight of the dry ice in kilograms in the Dry Ice Weight (in KGS) field. Notes: • The dry ice weight must be less than the total weight of the package. • For international shipments, the weight must be in kilograms. |
Return Item Description |
Type the Return Item Description of the FedEx shipment. |
Invoice Number |
Type the invoice number of the FedEx shipment. |
FedEx® Delivery Signature Options subsection:
FedEx® Delivery Signature Options are applicable services to FedEx Express shipments to U.S. addresses and FedEx Ground shipments to U.S. and Canadian addresses.
In this subsection, enter the FedEx delivery signature options details for your shipment.
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Signature Release Number |
Identifies the delivery signature release authorization number. It allows the driver to leave the package without obtaining a signature of any sort. |
Delivery Signature Service |
From the drop-down list, select the delivery signature service, when you need a signature upon delivery. The values available for selection are: • Adult Signature Required: It is allowed to U.S. addresses. • Direct Signature Required: It is allowed to U.S. addresses and when shipping via FedEx Ground® to Canadian addresses. • Indirect Signature Required: Signature Required is allowed to U.S. residential addresses only. • No Signature Required Depending upon the service associated with the shipment (the default signature option varies per service), the courier will perform the default request for signature collection. Note: If you choose Service Default, FedEx selects the appropriate signature option for your shipping service. For example, if you ship a Dangerous Goods shipment, the Direst Signature option is chosen for you. |
FedEx® Alcohol Shipping subsection:
In this subsection, enter the FedEx Alcohol shipping details for your shipment.
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Alcohol |
Alcohol shipment. Alcohol Flag field indicate the shipment contains alcohol. |
Alcohol Recipient |
Alcohol Recipient Type is used to designate the type of recipient receiving an alcohol shipment. It indicates if the recipient is a Licensee for alcohol or a Consumer of alcohol. From the drop-down list, specifies the type of license that the recipient of the alcohol shipment has. The values available for selection are: • Customer • Licensee |
3.After you have selected the Options or Special Services that you want to apply to the shipment / package, click [DONE]. To clear the screen, click [CLEAR].