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BluJay Solutions Parcel 21.1.0 - User Guide

Navigation: Carrier Compliance > Federal Express (FedEx) > Hold at Location

FedEx - Processing a Hold at Location Package

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To process a FedEx package with the Hold at Location service option, follow these steps:

1.Complete the required information on the Warehouse page for the package. On the Receiver tab, be sure to include the recipient's phone number so that FedEx can notify the recipient about the package when it arrives at a specific location.

2.Select FedEx in the Carrier list. Select one of the following services in the Service list:

Priority Overnight®

Standard Overnight®

2Day®

Express Saver®

1Day® Freight

2Day® Freight

3Day® Freight

International Priority®

FedEx Ground® (US origin only)

3.If you selected International Priority, complete the Items and INTL tabs for the international shipment.

4.On the Parcel tab, click [OPTIONS].

5.Select the FedEx Add. Services tab.

6.At the top of the tab, select Hold at Location check box to hold the shipment at a designated location other than the recipient’s address.  

7.Complete all of the required fields on the tab as follows:

In this field...

Do this...

Address 1

Type the street address of the specific location to specify where package is held for pickup.

For the addresses of specific locations in the United States, see the drop-off locator on the FedEx Web site or call the U.S. FedEx Customer Service number: 1.800.GoFedEx  1.800.463.3339

For international locations, call FedEx Express International Customer Service (see the FedEx Web site for the current number).

City

Type the city name of the specific location, where package is held for pickup.

ZIP

Type the postal code of the specific location, where package is held for pickup.

Country

From the drop-down list, select the country of the specific location, at which the package is held.

State

If applicable for the selected country, select the state of the specific location, where package is held for pickup

Phone

Type the phone number of the specific location.

Address 2

Type the street address2 of the specific location to specify where package is held for pickup.

Branded Name

Type the FedEx branded name of the specific location, at which the package is held.

Location Type

From the drop-down list, select the location type of the specific location, at which the package is held.

Valid values are as follows:

FedEx Express

FedEx Office

FedEx OnSite

Location Phone

Type the location phone of the specific location that the recipient or shipper can use to contact the specific location, at which the package is held.

Location Id

Type the location id of the specific location, at which the package is to be held.

9.Click [DONE] to return to the Warehouse page.

10.On the Parcel tab, click [ADD] to add the package to the shipment.

11.Click [SHIP] to ship the package.

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