This feature allows you to generate return labels that will be used by the consignee to return packages.  The return labels are included in the outbound shipment.

The word “RETURN” will be printed on the label to inform you that no manifest is required from the consignee on returning the package.

The consignee has up to 1 year to use the Return label(s).  Return labels can be printed with an alternate Canadian destination address.

The following scenarios are possible. These scenarios are controlled by the Print Outbound Return Label application-level setting under the My Profiles > Settings menu option in conjunction with the No. of Return Labels indicated on the Return tab under Options on the Warehouse Shipping screen.

•A return label is printed for every outbound piece in a shipment.

•A single return label for a multi-piece outbound shipment.

•Multiple return labels can be produced with one single piece shipment.  This situation exists where the shipper is sending out one shipment but expects many individual pieces to be returned.

•The Outbound Returns feature is also supported when using Connect Input files to process shipments.

Notes:

•If you are using Connect Input files in an interactive mode, the Return Type field in the Connect Input file takes precedence over the Print Outbound Return Label application-level setting under My Profile > Settings.

•If you are using Connect Input files in Automode, a Return Type setting of "S" will generate one return label for the outbound shipment. A Return Type setting of "P" will generate one return label for each piece in the shipment.

•The weight that appears on the return label is calculated based on total shipment weight divided by the number of pieces in the outbound shipment.