If the error "Failed to connect Scheduler Service" appears when you try to use the Scheduler in the System menu, you first need to make sure the Scheduler Service is started.

To start the Scheduler Service

1.Open the Control Panel (On Windows 2000, click the [Start] in the lower left-hand corner of your screen, and then select Settings > Control Panel).

2.Double-click Administrative Tools.

3.Double-click Services to display the list of Windows services.

4.Look for Kewill Scheduler Service.

•If this service appears in the Windows Services list and its Status is Stopped, right click on Kewill Scheduler Service, and then, from the popup menu, select Start to manually start the service.

•If this service does not appear in the list, carry out the following steps to install the Kewill Scheduler Service.

To install the Scheduler Service

1.Open the Widows Command Prompt.

2.Change the directory to the Parcel bin directory.

For example, at the > prompt, type the following command: cd C:\Program Files\Kewill\Flagship\bin

3.Press <Enter>.

4.At the \bin> prompt, type the following command: schedsvc -install

5.Press <Enter>, and then carry out the previous procedure for starting the Scheduler Service.