Processing a Shipment - Selecting Special Service Options |
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To apply Special Services to a shipment with a FedExWS carrier, follow the below as steps:
1.Complete the required information on the Warehouse page for a package. Select FedExWS in the Carrier list, and then pick an appropriate service.
2.Click [OPTIONS] to display the Warehouse Options screen.
The Shipment tab is selected by default with two sections Shipment Level Options and Package Level Options. Complete the fields as follows: |
Common subsection:
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Dropoff Type |
From the drop-down list, select the dropoff type to identify the method by which the package is to be tendered to FedEx. The values available for selection are: • Business Service Center • Drop Box • Regular Pickup • Request Courier • Station |
Booking Number |
Type the Booking Number of the FedExWS shipment. This field is used for Express Freight Services like Fedex International Priority Freight. |
Shipper Load and Count |
Enter the Shipper Load and Count details for Express Freight shipment. |
Saturday Delivery |
For delivery of the shipment on a Saturday. While processing a FedExWS carrier package on the Warehouse page, click [OPTIONS], then select the Saturday Delivery check box on the Shipment tab. The shipping service must be eligible for Saturday Delivery. |
Saturday Pickup |
For pick-up of a shipment on a Saturday. While processing a FedExWS carrier package on the Warehouse page, click [OPTIONS], then select the Saturday Pickup check box on the Shipment tab. The ship date must be a Saturday. |
Department Number |
Type the Department Number of the FedExWS shipment to print in the shipping label as reference Indicator. |
Physical Packaging Type |
From the drop-down list, select a valid physical packaging type for Parcel Select. Parcel validates packaging type against service and returns an error message if the incorrect packaging type is selected. |
Duties & Taxes Paid By |
From the drop-down list, select the person who pays the duties and taxes on the shipment. This is a mandatory field. The values available for selection are: • Receiver • Shipper • Third Party |
Duties & Taxes Account Number |
Enter an Account Number of the selected person who pays duties and taxes on the shipment. |
Duties and Taxes Paid By Contact Name |
Enter the selected person name who pays the duties and taxes on the shipment. |
Duties & Taxes Account Number Country Code |
Enter an Account Number Country Code of the selected person who pays duties and taxes on the shipment. |
Purpose of Shipment |
From the drop-down list, select the purpose of shipment. The values available for selection are: • Gift • Not Sold • Personal Effects • Repair and Return • Sample • Sold |
Recipient Customs Id Type |
From the drop-down list, select the Recipient Custom Id Type to specify the kind of identification type being used. The values available for selection are: • Company • Individual • Passport |
Recipient Customs Id |
Enter the Recipient Custom Id value of the Recipient Customs Id type selected from 'Recipient Customs Id Type' field. |
Customer Reference Type |
From the drop-down list, select the Customer Reference Type to print in the commercial invoice. The values available for selection are: • Customer Reference • Department Number • Intracountry Regulatory Reference • Invoice Number • P O Number • RMA Association • Shipment Integrity |
Customer Reference Value |
Enter the Customer Reference Value of the Customer Reference Type selected from 'Customer Reference Type' field. |
FedEx Home Delivery® subsection:
In this subsection, enter FedEx home delivery details for your shipment.
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Delivery Date |
Type the required delivery date for certain home delivery service. Valid dates are Monday through Saturday. |
FedEx Home Delivery Instructions |
Type the required home delivery instructions for certain home delivery service. |
Phone |
Type the required phone number for certain home delivery service. |
Services |
From the drop-down list, select the required FedEx Home Delivery convenient delivery options: • FedEx Appointment Home Delivery® • FedEx Date Certain Home Delivery® • FedEx Evening Home Delivery® |
B13A Filling Options subsection:
In this subsection, enter the FedEx B13A (the Canada Export Declaration Form) details for Canada Export shipment.
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B13A Filling Options |
From the drop-down list, select the required B13A filling options for all FedEx Express® International shipments outbound from Canada that are not destined to the United States, U.S. Virgin Islands, or Puerto Rico. The values available for selection are: • B13A Filling Electronically • B13A Summary Reporting • Manual B13A Required • No B13A Required |
Export Permit Number |
Type the Canada Export Permit Number. Note: If you select 'No B13A Required' option from B13A Filing Option drop-down list, you may enter a Canada export permit number as well (optional). |
Container Number |
Type the Canada Export Container Number. |
Custom Service Provider subsection:
In this subsection, enter the custom service provider details for your shipment.
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Phone |
Type the custom service provider phone number. |
Company Name |
Type the custom service provider company name. |
Attention |
Type the name of the custom service provider. This is the "Attention" name to be displayed on this FedExWS carrier label. |
Address 1 |
Type the custom service provider street address. |
Address 2 |
Type any additional street address information for the custom service provider, such as suite or floor number. |
Address 3 |
Type any additional street address information for the custom service provider, such as suite or floor number. |
City |
Type the custom service provider city address details. |
State |
Type the two-letter CA abbreviation for the custom service provider state address details. For Example: AB |
Postal Code/Zip |
Type the custom service provider ZIP code details. |
Country |
Type the custom service provider country details. |
FedEx® Collect on Delivery (C.O.D.) subsection:
In this subsection, enter the FedEx collect on delivery details for your shipment. If you request FedEx to obtain payment from the recipient at the time the shipment is delivered, an additional surcharge is applied.
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COD Payment Type |
From the drop-down list, select the COD Payment Type. FedEx collects payment upon delivery and transmits collected payments to the shipper. Available for shipments within the United States. The values available for selection are: • Any • Cash Only • Company Check • Guaranteed Funds • Personal Check |
COD Options |
From the drop-down list, select the COD options to added to transportation charges details. The values available for selection are: • Cod Surcharge • Net Charge • Net Freight • Total Customer Charge |
COD Reference Indicator |
From the drop-down list, select the required COD information to be added to the return C.O.D label. The values available for selection are: • Invoice • PO • Reference • Tracking |
FedEx ShipAlert® Delivery Notification subsection:
With FedEx ShipAlert® Notification, you can send an e-mail to multiple parties when a package is shipped and/or delivered.
In this subsection, You can configure the following options while processing a FedExWS package on the Warehouse page (click [OPTIONS], then select the check box next to the party (Shipper, Recipient, Other or Broker) that you want to receive the e-mail to enable these options)) |
Options |
Notes |
Type the e-mail address where you want the e-mail to be sent. Be sure to use proper e-mail address format. |
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Notification |
Select when you want the e-mail to be sent (when the package is shipped and delivered). |
Language |
Select the language for the e-mail text. |
FedEx Priority Alert® subsection:
Comes with an even higher guarantee — proactive defense. In the unlikely case of a delay, your critical, temperature-sensitive shipment (typically healthcare-related) will get the necessary intervention, such as dry ice replenishment, gel pack reconditioning and access to cold storage.
• FedEx First Overnight®
• FedEx Priority Overnight®
• FedEx 1Day® Freight (Express)
• FedEx International Priority®
• FedEx International First®
• FedEx International Priority® Freight
In this subsection, enter the FedEx Priority Alert details for your shipment.
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FedEx Priority Alert® |
From the drop-down list, select the following contract services: • FedEx Priority Alert Plus™ |
Package Content Info |
Type a description of the contents of the package in the Package Content Info. |
FedEx® Returns subsection:
In this subsection, enter FedEx Returns shipment details for your shipment to perform Print Return Labels.
Options |
Notes |
Return Services |
From the drop-down list, select the following return services: • Print Label |
Outbound Shipment Tracking # |
Type the outbound shipment tracking number for associated with the return shipment. |
Outbound Shipment Date |
Type the data for the outbound shipment associated with the return shipment. |
Customs Processing Type |
From the drop-down list, select the value for international shipment. The values available for selection are: • Countesy Return Label • Exhibition or Trade Show • Faulty item • Following Repair/Processing • For Repair/Processing • Item for Loan • Other • Rejected merchandise • Replacement • Trial |
Customs Processing Reason |
Type the additional customer provided text to be inserted into the return document. |
Intl. Special Instructions |
Type the special instructions in the document for the return shipments. |
Instructions Language |
From the drop-down list, select the return instruction language. The values available for selection are: • Arabic • Czech • English • Finnish • French • German • Hungarian • Italian • Kanji (Japanese) • Korean • Norwegain • Polish • Portuguese • Russian • Simplified Chinese • Spanish • Thai • Turkish |
Request Return clearance |
Select this check box, if you want to apply return shipment clearance. Note: This check box is unchecked (cleared) by default. |
Package Level Options Common subsection:
In this subsection, enter the package level options common details for your shipment.
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Additional Handling |
Shipment requires extra handling. To select Additional Handling while processing a FedExWS package on the Warehouse page, click [OPTIONS], then select the Additional Handling check box on the Shipment tab. |
COD Amount |
FedExWS collects payment upon delivery and transmits collected payments to the shipper. Available for shipments within the United States. |
Declared Value |
The value of the shipment for insurance purposes. The value entered should be in local currency of the origin currency. For example, for a Mexico origin, the value should be in Pesos. |
Customer Reference Number |
Type the customer reference number for each shipment on the FedExWS shipping label and in the FedExWS upload file. |
Purchase Order Number |
Type the purchase order number for each shipment on the FedExWS shipping label and in the FedExWS upload file. |
Invoice Number |
Type the invoice number of the FedExWS shipment. |
RMA Association Number |
Type the RMA Association Number of the FedExWS shipment. |
FedEx® Delivery Signature Options subsection:
FedEx® Delivery Signature Options are applicable services to FedEx Express shipments to U.S. addresses and FedEx Ground shipments to U.S. and Canadian addresses.
In this subsection, enter the FedEx delivery signature options details for your shipment.
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Signature Release Number |
Identifies the delivery signature release authorization number. It allows the driver to leave the package without obtaining a signature of any sort. |
Delivery Signature Service |
From the drop-down list, select the delivery signature service, when you need a signature upon delivery. The values available for selection are: • Adult Signature Required • Direct Signature Required • Indirect Signature Required • No Signature Required • Service Default Depending upon the service associated with the shipment (the default signature option varies per service), the courier will perform the default request for signature collection. Note: If you choose Service Default, FedEx Web Services selects the appropriate signature option for your shipping service. For example, if you ship a Dangerous Goods shipment, the Direst Signature option is chosen for you. |
FedEx® Alcohol Shipping subsection:
In this subsection, enter the FedEx Alcohol shipping details for your shipment.
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Alcohol |
Alcohol shipment. Alcohol Flag field indicate the shipment contains alcohol. |
Alcohol Recipient |
From the drop-down list, specifies the type of license that the recipient of the alcohol shipment has. The values available for selection are: • Customer • Licensee |
3.After you have selected the Options or Special Services that you want to apply to the shipment / package, click [DONE]. To clear the screen, click [CLEAR].