BluJay Solutions Parcel 21.1.0 - User Guide
CFM - Responses and Status Messages |
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When you ship an international shipment using CFM, you receive a response (status) message or messages indicating success or possible modifications required in the information submitted. Response messages in CFM have the following characteristics. Each message consists of a Transaction Reference identifying the shipment and a response detail. The detail portion contains one or more messages in response to the submission that was made with the shipment.
To display the set of responses to all open shipments, select Ship > Customs Status to display the Customs Transaction Status popup window. See the examples in the Examples section.
Note: This status window displays the following types of responses:
•Responses from CFM – When you submit a shipment via CFM, CFM first validates the data included in the shipment. Responses from CFM are the result of this validation and may include error messages indicating incomplete or erroneous data in the relevant Parcel fields. If the shipment passes validation, a message is returned that the shipment has been submitted to AES for processing.
•Responses from AES – These can be any type (see the table below) but typically indicate a successful shipment that has been processed and can be closed. They may include and exemption or warning.
Response Message Types
The following table lists and describes the types of possible response messages:
Message Type |
Description |
Success |
A success type means that the submission was successful and ready for confirmation. This is a response from AES. Parcel displays the following text: "Shipment Successful. Ready to confirm." |
Exemption |
An exemption type means that the response for the transaction submitted describes an exemption applying to the transaction. For example, for exports from the US, if the goods are below a certain value and do not contain any licensed item, when shipping to Canada an exemption can apply. |
Warning |
A warning type is a response indicating that validation issues have occurred on the submission. This message type does not necessarily mean that the submission was unsuccessful. It does mean that the submission should be rechecked to ensure that the submission meets all requirements. The warning indicates the specific validation issue(s). |
Information |
An information type is a response providing information on the result of the submission. For example, the information may be that the shipment is submitted to AES for processing. |
Error |
An error type means that the submission request was rejected for some reason. This message includes the line number of the item that the error applies to (if applicable) and the line number of the "parent" of the item that the Error applies to (if applicable). For example, it may cite a used vehicle entry that belongs to Customs Line 1 as its parent. For Parcel CFM errors, the message includes the name of the problematic field. For AES messages. |
Notes:
•Typically, the system returns a combination of the message types listed in the previous table in a single response for a given transaction. For example, you may receive a success message together with a warning or information response. Alternately, you could receive several error responses if the failure has multiple causes. For more information, see Appendix - Customs and Export - Response Messages.
•These status messages can be viewed for all open shipments with CFM by selecting Ship > Customs Status.
